Studio Manager - Boston

Sutherland, LLC; Boston (MA); Hybrid; USD 85,000 - 95,000; Full time

Benefits offered by this job

15 days PTO

8 sick days

10 holidays

Health insurance

Dental & Vision

401k match

Life Insurance

Disability insurance

Voluntary benefits

Job summary

Perennials and Sutherland, LLC is seeking a Studio Manager for the Boston showroom, responsible for leading day-to-day operations, client experience, and achieving revenue goals in a luxury design environment.

You will manage a high-performing team, oversee merchandising and events, build relationships with interior designers, architects, and affluent clients, and collaborate with marketing, product development, and logistics to drive growth.

Qualifications

• Bachelor’s degree required.
• 5+ years leadership in trade sales or luxury furnishings.
• Excellent communication and interpersonal skills.
• Willingness to travel for outside sales.
• Proficiency with CRM and ERP systems (Salesforce preferred).

Responsibilities

• Lead day-to-day operations and sales for the Studio, delivering an elevated client experience for interior designers, architects, and luxury homeowners.
• Maintain a consistent and reliable on-site presence to support the team, service clients, and ensure showroom runs smoothly day-to-day.
• Develop and execute strategic sales plans to exceed revenue goals, grow territory performance, and support new product launches.
• Manage, train, and inspire a high-performing team, fostering a collaborative, service-driven environment that reflects brand values.
• Oversee visual merchandising and showroom presentation to ensure a compelling, on-brand, and well-maintained space.
• Cultivate and maintain strong relationships with key clients, vendor partners, and internal departments including marketing, product development, and logistics.
• Organize and host showroom events, private appointments, and product presentations to drive engagement and strengthen client relationships.
• Monitor and report on sales metrics, client activity, and showroom performance using various sales platforms and CRM.
• Manage the showroom budget, maintain profitability, and ensure operational efficiency across all functions.

Skills

Leadership experience

Communication

Interpersonal skills

Business management

CRM proficiency

ERP systems

Travel readiness

Sales development

Education

Bachelor’s degree

Tools

Salesforce

ERP systems

Job description

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Studio Manager - Boston

Full Time Management Boston, MA, US

9 days ago Requisition ID: 1663

Salary Range: $85,000.00 To $95,000.00 Annually

Perennials and Sutherland, LLC is one of the most respected and iconic names in the exclusively to-the-trade, luxury home furnishings, textiles and accessories market. Our company has dedicated over four decades to working with the very best in the design world to create and market truly unique and exquisite products. Everything we do and the elite clientele we serve is dedicated to making life more beautiful. Environments for life, architectural, landscape and beyond are what we live and breathe each and every day. Ours is more than a life of producing and selling products. Our people share a passion for creativity, design and art that is central to our daily lives. It's not just what we do but what we love.

We are looking for someone to fill the position of the Studio Manager for the Boston and surrounding markets. This position is based within Studio 354, a multi-line design showroom in Boston, where the Perennials and Sutherland collection is represented.

Key Responsibilities:

• Lead day-to-day operations and sales for the Studio, delivering an elevated client experience for interior designers, architects, and luxury homeowners.
• Maintain a consistent and reliable on-site presence to support the team, service clients, and ensure the showroom runs smoothly day-to-day.
• Develop and execute strategic sales plans to exceed revenue goals, grow territory performance, and support new product launches.
• Manage, train, and inspire a high-performing team, fostering a collaborative, service-driven environment that reflects brand values.
• Oversee visual merchandising and showroom presentation to ensure a compelling, on-brand, and well-maintained space.
• Cultivate and maintain strong relationships with key clients, vendor partners, and internal departments including marketing, product development, and logistics.
• Organize and host showroom events, private appointments, and product presentations to drive engagement and strengthen client relationships.
• Monitor and report on sales metrics, client activity, and showroom performance using various sales platforms and CRM.
• Manage the showroom budget, maintain profitability, and ensure operational efficiency across all functions.

Skills / Qualifications:

• Minimum of a Bachelor’s degree
• Proven leadership experience in trade sales, luxury furnishings, or related industries with five years of experience.
• Excellent communication, interpersonal, business management, and computer skills
• The ability to travel to manage outside sales and business activities
• Strong ability to drive sales, manage teams, and develop client relationships.
• Demonstrated proficiency with CRM systems and ERP systems, preferably Salesforce.
• Paid Time off of 15 days per year, accrued bi-weekly
• Eight Sick Days Per Year (or state-defined plans)
• 10 Paid Holidays
• Medical, Dental and Vision Insurance, including HDHP with HSA
• 401k Retirement Plan with Bi-Weekly Company Match
• Company Paid Life Insurance and Long-term Disability Insurance
• Voluntary Benefits of Short-term Disability, Supplemental Life/ADD, Critical Illness, Accident, Norton, Hospital Indemnity

Perennials and Sutherland participates in E-Verify and is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, age, national origin or ancestry, physical or mental disability, genetic information, military/veteran status or other characteristics protected by law.

Whether it's the executive who offers visionary leadership, or the sales professional who won't settle for less than perfection, a business needs great people and a collaborative environment to thrive. We maintain, develop, and inspire talented professionals and craftsmen. Our investment in people, equipment, and facilities results in a positive engaging workplace and gives our company a competitive edge in the marketplace. We believe deeply that the "right" people are our greatest asset. We offer careers for smart, creative, high energy people driven to contribute in a team environment where everyone can win. We foster potential, celebrate success, and support every colleague. Perennials and Sutherland, LLC employees enjoy a vibrant office culture, welcoming and inclusive executive team, and fantastic work-life balance.