Studio Manager: Lead Customer-Obsessed Ear Piercing Studio

Rowan; Bridgewater (CT); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Vacation & Sick Time

Health Plans (Medical/Dental/Vision)

401k and Roth IRA Plans

Employee discounts

Referral bonus program

EAP Resources

Job summary

Rowan is seeking a Studio Manager for our Bridgewater Commons location. You will lead a team of Nurse Piercers and Sales Associates, drive sales, and uphold Rowan’s Clinical Safety standards while delivering world-class customer experiences.

Responsibilities include team development, scheduling, inventory control, and maintaining brand-aligned merchandising. A proactive, customer-obsessed leader thrives in a fast-paced retail environment.

Qualifications

• 3–5 years of proven retail management experience in a service-oriented environment.
• Strong leadership skills with ability to inspire and develop a team.
• Customer-obsessed approach with focus on delivering exceptional customer experiences.

Responsibilities

• Lead and coach studio staff to ensure exceptional customer service and safety standards.
• Meet and drive studio targets and revenue growth through effective coaching and scheduling.
• Oversee inventory management, POS accuracy, and loss prevention measures.

Skills

Retail management

Leadership

Customer service

Sales proficiency

Team management

Inventory management

Google Suite

POS familiarity

Tools

POS system

Google Workspace

Job description

Rowan is seeking a Studio Manager for our Bridgewater Commons location. You will lead a team of Nurse Piercers and Sales Associates, drive sales, and uphold Rowan’s Clinical Safety standards while delivering world-class customer experiences.

Responsibilities include team development, scheduling, inventory control, and maintaining brand-aligned merchandising. A proactive, customer-obsessed leader thrives in a fast-paced retail environment.