Studio Manager (Fully Remote, US only)

Markage; Northern (KY); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Markage is seeking a Studio Manager to own the day-to-day delivery operations for a portfolio of Studio Access clients in a fully remote U.S. team. You will be the primary operational contact, prioritizing requests and coordinating with central production to keep projects moving smoothly.

You will not perform creative work; instead you will manage workflow, resolve conflicts, and maintain clear client communication to ensure consistent, high-quality delivery across accounts.

Qualifications

• Experience managing client relationships in marketing, agency, or professional services.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication.
• Ability to manage multiple priorities and meet deadlines.
• Authorized to work in the United States without sponsorship.
• Dex Management Team Leader Certification (DEX-MTL) or higher credential.

Responsibilities

• Serve as the primary operational contact for an assigned portfolio of Studio Access clients.
• Receive, clarify, and prioritize client marketing and design requests.
• Coordinate work with central production teams and track delivery timelines.
• Maintain clear and consistent communication with clients.
• Keep organized records of client requests, priorities, and completed work.
• Resolve routine delivery conflicts and competing client priorities independently.
• Escalate material risks or issues when appropriate.
• Support a consistent, high-quality client experience across the accounts you manage.

Skills

Communication skills

Organization

Multitasking

Client relationship management

Education

DEX Management Team Leader Certification (DEX-MTL)

Job description

Markage is looking for Studio Managers to join our fully remote U.S. team.

As a Studio Manager, you will own the day-to-day delivery operations for an assigned portfolio of Studio Access clients. You will serve as the primary operational contact, receive and prioritize marketing and design requests, coordinate work with our central production teams, and keep projects moving efficiently.

You will not perform the creative work yourself. Your role is to manage the flow of work, resolve competing priorities, maintain clear communication with clients, and ensure consistent, high-quality delivery.

This is a fully remote role that requires strong organization, clear communication, and the ability to manage multiple active client accounts at the same time. Reliability and consistent follow-through are essential.

Essential duties

• Serve as the primary operational contact for an assigned portfolio of Studio Access clients.
• Receive, clarify, and prioritize client marketing and design requests.
• Coordinate work with central production teams and track delivery timelines.
• Maintain clear and consistent communication with clients regarding status and next steps.
• Keep organized records of client requests, priorities, and completed work.
• Resolve routine delivery conflicts and competing client priorities independently.
• Escalate material risks or issues when appropriate.
• Support a consistent, high-quality client experience across the accounts you manage.

Essential requirements

• Proven experience managing client relationships or coordinating work for clients in a marketing, agency, or professional services environment.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Comfortable working independently in a fully remote environment.
• Currently authorized to work in the United States without current or future sponsorship.
• Holds a valid Dex Management Team Leader Certification (DEX-MTL) or higher Management-level Dex credential in the Sales & Customer Success domain.

Preferred qualifications

• Experience supporting multiple clients in a high-volume environment.
• Familiarity with marketing and design production workflows.
• Experience working with remote or distributed teams.
• Strong time-management and prioritization skills.