Studio Manager

Align Studio LLC; New Haven (CT); On-site; USD 50,000 - 70,000; Full time

Job summary

A wellness-focused studio in New Haven, CT is seeking a Studio Manager to oversee operations and drive membership growth. The ideal candidate has 2+ years of management experience, strong sales acumen, and a passion for health and wellness. Responsibilities include managing staff, maintaining studio standards, and creating marketing initiatives to enhance community engagement.

Qualifications

• 2+ years of managerial experience, preferably in fitness, hospitality, or retail.
• Proven ability to lead, motivate, and develop a team.
• Strong sales acumen with a track record of meeting or exceeding targets.
• Excellent communication, organization, and problem-solving skills.
• Comfortable with technology.

Responsibilities

• Oversee day-to-day studio operations and ensure smooth execution of all in-person classes.
• Manage, train, schedule, and motivate the front desk team.
• Maintain studio cleanliness, organization, and adherence to brand standards.
• Manage scheduling, attendance, and communication across team members.
• Own the full sales cycle from outreach to closing.
• Handle inbound calls, emails, and walk-ins professionally.
• Track and analyze key performance metrics.

Skills

Team leadership

Customer service

Sales acumen

Communication

Organizational skills

Problem-solving

Tools

Booking platforms

CRM systems

Social media

Job description

Studio Manager

We’re looking for an energetic, people-driven Studio Manager to lead our studio operations, drive membership growth, and ensure every guest and member has an exceptional experience. This role is perfect for someone who thrives in a fast-paced environment, loves connecting with people, and has a passion for health, wellness, and community.

Studio Operations & Leadership

• Oversee day-to-day studio operations and ensure smooth execution of all in-person classes.
• Manage, train, schedule, and motivate the front desk team to deliver top-tier customer service and operational excellence.
• Maintain studio cleanliness, organization, and adherence to brand standards.
• Manage scheduling, attendance, and communication across team members.
• Own the full sales cycle — from outreach and lead generation to nurturing, follow-up, and closing.
• Handle inbound calls, emails, and walk-ins with warmth and professionalism.
• Track and analyze key performance metrics related to membership, retention, and revenue.
• Build strong relationships with clients and members to foster community and loyalty.

Marketing & Social Media

• Create and execute local marketing initiatives to drive awareness and engagement.
• Develop and post social media content that reflects the brand voice and studio culture.

Qualifications

• 2+ years of managerial experience, preferably in fitness, hospitality, or retail.
• Proven ability to lead, motivate, and develop a team.
• Strong sales acumen with a track record of meeting or exceeding targets.
• Excellent communication, organization, and problem-solving skills.
• Comfortable with technology (booking platforms, CRM systems, and social media).
• Passionate about fitness, wellness, and creating meaningful client experiences.

Bonus Points

• Experience with boutique fitness or studio operations.
• Creative eye for social media content and local marketing initiatives.