Studio Leader: Culture, Growth & Ops

Socket.dev; New York (NY); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Annual bonus

Salary raise eligibility

Health insurance

Vacation & sick leave

Paid holidays

DailyPay

Disability & life insurance

Mental health support (EAP)

Commuter benefits

Free Glowbar membership + guest passes

Employee discount on products

Referral bonuses

Product credit

Job summary

Glowbar in New York City is seeking a Studio Manager to own and grow a single location, leading staff, optimizing the client experience, and driving profitability.

You’ll manage numbers, recruit and train, build a culture that reflects Glowbar values, and partner with local businesses to expand membership and product sales. This role requires 3+ years in people management in service environments and a hands-on leadership style.

Qualifications

• 3+ years of progressive people management experience in a fast-paced, service-based industry (restaurant, hotel, salon/spa, or comparable)
• Proven track record of operational and financial success, including driving studio-level margins, disciplined expense management, and overall business growth
• Exceptional leadership presence with demonstrated ability to hire, train, coach, and develop high-performing teams that consistently exceed goals
• A management style that balances accountability with empathy, creating a culture that is both positive and performance-driven
• Superior communication and interpersonal skills that foster trust, clarity, and collaboration across employees and clients alike
• A strategic problem-solver who thrives under pressure and maintains professionalism while managing multiple priorities
• Flexible availability, including weekends (we're busiest when clients have time to glow)
• Full-Time:7-day open availability, including both weekend days
• Enthusiasm for beauty, skincare, and a fast-paced, service-driven environment

Responsibilities

• Own the front desk as a hospitality guru for two full shifts per week plus daily lunch break coverage
• Stay close to the numbers - analyzing weekly and monthly performance data to spot trends, close gaps, and unlock opportunities in membership and product sales growth
• Recruit, interview, and build a team that reflects Glowbar's values and standards
• Build your team from day one: onboarding and training new members, conducting performance shadows across all roles, and developing them through bi-weekly 1:1s, scorecard reviews, and ongoing feedback
• Keep a pulse on team morale and proactively address friction before it becomes a problem to create a studio culture so strong that retention speaks for itself
• Manage studio labor and expenses with an owner's mindset, protecting profitability
• Champion the Glowbar brand in your market by building relationships with local businesses to drive partnerships and lead generation
• Ensure all studio compliance standards (safety, cleanliness, and brand) are met without exception

Skills

People management

Operational leadership

Financial acumen

Hiring & coaching

Communication skills

Strategic problem-solving

Flexible scheduling

Job description

Glowbar in New York City is seeking a Studio Manager to own and grow a single location, leading staff, optimizing the client experience, and driving profitability.

You’ll manage numbers, recruit and train, build a culture that reflects Glowbar values, and partner with local businesses to expand membership and product sales. This role requires 3+ years in people management in service environments and a hands-on leadership style.