Studio Lead: Guest Experience & Membership Sales

JETSET Pilates®; Raleigh (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

JETSET Pilates® in Raleigh, NC is looking for Studio Leads to provide outstanding service to clients and support instructors. Studio Leads will be responsible for customer interactions, transaction processing, and maintaining an organized studio environment.

The ideal candidate will demonstrate strong customer service and communication skills, manage sales effectively, and will work varied shifts including mornings, evenings, and weekends. Join us to foster a welcoming fitness community!

Qualifications

• Exceptional customer service skills to assist clients and instructors.
• Ability to handle sales transactions accurately.
• Strong communication skills for interacting with clients and staff.

Responsibilities

• Assist in delivering boutique fitness experience to every client.
• Provide highest level of customer service to all clients and visitors.
• Recruit and retain clients, answer questions, solve problems.
• Sell memberships and class packages in-person, online, and over the phone.

Skills

Customer service

Sales

Communication skills

Tools

Client Relationship Manager (CRM) system (AXLE)

Job description

JETSET Pilates® in Raleigh, NC is looking for Studio Leads to provide outstanding service to clients and support instructors. Studio Leads will be responsible for customer interactions, transaction processing, and maintaining an organized studio environment.

The ideal candidate will demonstrate strong customer service and communication skills, manage sales effectively, and will work varied shifts including mornings, evenings, and weekends. Join us to foster a welcoming fitness community!