Boutique Studio Lead: Guest Experience & Sales

JETSET Pilates; Raleigh (NC); On-site; USD 30,000 - 45,000; Full time

Job summary

A local fitness studio in Raleigh, North Carolina, is seeking a Studio Lead to provide exceptional service to clients and assist instructors. The role involves answering phones, processing sales, maintaining cleanliness, and ensuring a welcoming atmosphere. Ideal candidates will possess strong customer service and sales skills, along with the ability to communicate effectively. This position requires flexibility for morning, evening, and weekend shifts.

Qualifications

• Dynamic team member with excellent communication skills.
• Ability to provide exceptional customer service.
• Experience in retail transactions and sales.

Responsibilities

• Assist in delivering a boutique fitness experience.
• Provide high-level customer service upon arrival.
• Greet and check-in clients professionally.
• Sell memberships and class packages.
• Maintain a clean and tidy studio.

Skills

Customer service

Sales skills

Problem-solving

Communication

Tools

Client Relationship Manager (CRM) system (AXLE)

Job description

A local fitness studio in Raleigh, North Carolina, is seeking a Studio Lead to provide exceptional service to clients and assist instructors. The role involves answering phones, processing sales, maintaining cleanliness, and ensuring a welcoming atmosphere. Ideal candidates will possess strong customer service and sales skills, along with the ability to communicate effectively. This position requires flexibility for morning, evening, and weekend shifts.