Studio Lead: Guest Experience & Membership Sales

JETSET Pilates®; Greenville (SC); On-site; USD 30,000 - 45,000; Full time

Job summary

JETSET Pilates® in Greenville, South Carolina, seeks dynamic Studio Leads to provide exceptional service to clients while assisting instructors. Responsibilities include answering phones, responding to emails, and managing sales in line with JETSET Pilates Standards of Service.

Studio Leads will ensure an organized environment, facilitate client recruitment and retention, and maintain cleanliness in the studio. Candidates should possess strong customer service experience and the ability to communicate effectively with clients.

Qualifications

• Experience in customer service and sales.
• Ability to handle customer inquiries effectively.
• Strong communication skills to build rapport with clients.

Responsibilities

• Assist in delivering the ultimate boutique fitness experience to every client.
• Provide the highest level of customer service to all clients upon arrival.
• Sell memberships and class packages in-person and online.

Skills

Customer service

Sales skills

Communication

Organizational skills

Tools

Client Relationship Manager (CRM) system (AXLE)

Job description

JETSET Pilates® in Greenville, South Carolina, seeks dynamic Studio Leads to provide exceptional service to clients while assisting instructors. Responsibilities include answering phones, responding to emails, and managing sales in line with JETSET Pilates Standards of Service.

Studio Leads will ensure an organized environment, facilitate client recruitment and retention, and maintain cleanliness in the studio. Candidates should possess strong customer service experience and the ability to communicate effectively with clients.