Studio Lead: Guest Experience & Membership Sales

JETSET Pilates®; New York (NY); On-site; USD 35,000 - 50,000; Part time

Job summary

JETSET Pilates® in New York, NY is seeking Studio Leads who are dynamic team members responsible for providing exceptional service to clients and assisting instructors. The role requires excellent communication, a strong customer service focus, and the ability to perform sales transactions accurately.

Studio Leads will greet clients, maintain a clean environment, and handle diverse inquiries effectively. Flexible working hours, including mornings, evenings, and weekends, are essential for this position.

Qualifications

• Exceptional customer service skills required.
• Ability to work flexible hours, including evenings and weekends.
• Strong communication skills to interact with clients and staff.

Responsibilities

• Deliver exceptional service to clients and assist instructors.
• Handle client inquiries in-person, via email, and over the phone.
• Manage retail transactions and maintain studio cleanliness.

Skills

Customer service

Communication

Sales skills

Tools

Client Relationship Manager (AXLE)

Job description

JETSET Pilates® in New York, NY is seeking Studio Leads who are dynamic team members responsible for providing exceptional service to clients and assisting instructors. The role requires excellent communication, a strong customer service focus, and the ability to perform sales transactions accurately.

Studio Leads will greet clients, maintain a clean environment, and handle diverse inquiries effectively. Flexible working hours, including mornings, evenings, and weekends, are essential for this position.