Studio Guest Experience & Sales Specialist

Chapter Aesthetic Studio; Eden Prairie (MN); In loco; USD 23.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee discounts

Training and development

Room to grow

Descrizione del lavoro

Chapter Aesthetic Studio in Eden Prairie, MN is seeking a warm, driven Studio Sales & Guest Experience Specialist to be the heart of our guest experience. You will be the first smile guests see and guide them to the right path for looking and feeling their best.

This role blends hospitality, consultative sales, and studio operations to build relationships, deliver premium experiences, and help guests start and stay on personalized treatment plans, while driving studio growth.

Competenze

• 1-3+ years in sales, hospitality, retail, aesthetics, fitness, or another guest-facing setting.
• Strong relationship-building and consultative sales skills.
• Friendly, outgoing personality with excellent communication skills.
• Comfort with scheduling systems, CRM platforms, and POS software.
• Organization and adaptability in a fast-paced environment.
• High school diploma or equivalent.
• Flexible availability, including evenings and weekends.

Mansioni

• Welcome every guest with warmth, professionalism, and genuine enthusiasm.
• Lead consultations to understand guest goals and support personalized treatment recommendations.
• Educate guests on services, memberships, packages, retail products, and financing options.
• Drive studio performance through membership and package sales, rebooking, and guest retention.
• Follow up through calls, texts, and emails to build loyalty and turn interest into appointments.
• Run the front desk: scheduling, check-in/check-out, phones, and payment processing.
• Partner with clinical providers and studio leadership to keep the guest experience seamless.
• Keep accurate guest records in our scheduling and CRM systems.
• Support studio events, promotions, and local marketing efforts.
• Help keep the studio clean, organized, and guest-ready.

Conoscenze

Relationship-building

Consultative sales

Communication

Organization

Adaptability

Formazione

High school diploma or equivalent

Strumenti

CRM platforms

POS software

Scheduling software

Descrizione del lavoro

Chapter Aesthetic Studio in Eden Prairie, MN is seeking a warm, driven Studio Sales & Guest Experience Specialist to be the heart of our guest experience. You will be the first smile guests see and guide them to the right path for looking and feeling their best.

This role blends hospitality, consultative sales, and studio operations to build relationships, deliver premium experiences, and help guests start and stay on personalized treatment plans, while driving studio growth.