Studio GM: Growth, Hospitality & Leadership

JETSET Pilates®; Raleigh (NC); On-site; USD 60,000 - 120,000; Full time

Benefits offered by this job

Paid time off (PTO)

Complimentary or discounted JETSET Pil

Professional development opportunities

Health insurance and retirement plans

Job summary

JETSET Pilates is seeking a General Manager to lead a high-performing team, drive operational excellence, grow memberships, and deliver an exceptional client experience. The role blends hands-on instruction with business leadership and community engagement.

The GM will complete the JETSET Instructor Training Academy, teach 6–8 classes weekly, and remain actively present for at least 25 class times per week. Strong leadership and fitness-instruction background preferred.

Qualifications

• 3+ years in operations or general management in boutique fitness or related services.
• Proven track record leading high-performing teams across locations.
• Entrepreneurial self-starter who initiates and solves problems.
• Strong sales instincts with revenue targets coaching others.
• Analytical with data reporting and metric-driven decisions.
• Excellent organizational skills managing multiple priorities.
• Outstanding communicator connecting with clients and staff.
• Hands-on fitness instruction or coaching experience preferred.
• Passion for community building and local wellness.

Responsibilities

• Lead, coach, and develop instructors and Studio Leads; recruit and onboard new team members.
• Own daily studio operations; ensure hospitality and client experience; manage class schedules.
• Drive studio performance in memberships, utilization, retention, revenue, and expenses; analyze KPIs.
• Build relationships within the local community and develop partnerships.
• Provide regular business updates to ownership; recommend operational improvements; ensure profitability.
• Maintain brand standards and oversee facility upkeep, safety, and staffing alignment.

Skills

Operations leadership

Sales and revenue growth

Analytical skills

Communication skills

Fitness instruction experience

Team development

Community outreach

Job description

JETSET Pilates is seeking a General Manager to lead a high-performing team, drive operational excellence, grow memberships, and deliver an exceptional client experience. The role blends hands-on instruction with business leadership and community engagement.

The GM will complete the JETSET Instructor Training Academy, teach 6–8 classes weekly, and remain actively present for at least 25 class times per week. Strong leadership and fitness-instruction background preferred.