Studio General Manager - Lead Membership Growth & Sales

Riser Fitness, LLC; Concord (NH); On-site; USD 70,000 - 88,000; Full time

Benefits offered by this job

Starting base salary $70,304

Bonus opportunities up to $18,000/year

Health Benefits

401K

Paid Time Off

Unlimited growth potential

Job summary

Riser Fitness, LLC in Concord, NH, is seeking a General Manager to oversee all studio functions from sales to instructors. You will lead sales efforts, drive membership growth, and reduce attrition while guiding a team of Sales Associates and instructors.

The role requires hands-on leadership, experience in retail or fitness sales, and strong communication. You will manage four revenue streams—memberships, retail, private training, and teacher training—while upholding Club Pilates standards.

Qualifications

• 2+ years of retail/service sales or fitness sales experience.
• Confident in generating personal sales and training Sales Associates in sales
• Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
• Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
• Highly organized, proficient in data management, ability to prioritize and meet deadlines
• Professional, punctual, reliable and neat

Responsibilities

• Lead generation including Grass Roots Marketing and Networking
• Implement sales process to schedule prospects into Intro classes
• Membership sales
• Manage staff schedule
• Ensure that studio retail/products are stocked with accurate inventory counts
• Train and Supervise Sales Associates
• Hire/Manage instructors at the studio
• Proficiency in ClubReady, to include revenue reports, attendance reports, etc.
• Review instructor evaluations and assist in mentorship/disciplinary action as needed
• Independently make decisions related to high level customer service
• Collect out-standing dues
• Maintain cleanliness and organization of the Pilates Studio
• Enforce Club Pilates policies and procedures
• Ensure all forms, administrative supplies, and studio literature is stocked and visible
• Schedule and participate in networking/community events and studio promotions
• Strategically manage marketing campaigns to generate leads for the studio

Skills

Retail sales

Fitness sales

Lead generation

Team leadership

Customer service

English proficiency

Data management

Time management

Studio software

Tools

ClubReady

Job description

Riser Fitness, LLC in Concord, NH, is seeking a General Manager to oversee all studio functions from sales to instructors. You will lead sales efforts, drive membership growth, and reduce attrition while guiding a team of Sales Associates and instructors.

The role requires hands-on leadership, experience in retail or fitness sales, and strong communication. You will manage four revenue streams—memberships, retail, private training, and teacher training—while upholding Club Pilates standards.