Boutique Studio General Manager — Grow Memberships & Team

Club Pilates; San Luis Obispo (CA); On-site; USD 70,304 - 88,000; Full time

Benefits offered by this job

Health Benefits

401K

Paid Time Off

Unlimited growth potential within the

Job summary

Club Pilates seeks a General Manager to oversee all studio functions, from sales to instructors. You will lead sales efforts to grow memberships and reduce attrition while hiring, training, and supervising Sales Associates.

Manage four revenue streams and ensure ClubReady reporting and inventory accuracy. You will drive local marketing, lead generation, and community engagement, schedule staff, and maintain a high-energy, service-oriented studio environment.

Qualifications

• 2+ years of retail/service sales or fitness sales experience.
• Confident in generating personal sales and training Sales Associates in sales.
• Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training.
• Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email.
• Ability to excel in a fast changing, diverse environment.

Responsibilities

• Lead generation including Grass Roots Marketing and Networking.
• Implement sales process to schedule prospects into Intro classes.
• Membership sales.
• Manage staff schedule.
• Ensure that studio retail/products are stocked with accurate inventory counts.
• Train and Supervise Sales Associates.
• Hire/Manage instructors at the studio.
• Proficiency in ClubReady, to include revenue reports, attendance reports, etc.
• Review instructor evaluations and assist in mentorship/disciplinary action as needed.
• Independently make decisions related to high level customer service.
• Collect outstanding dues.
• Maintain cleanliness and organization of the Pilates Studio.
• Enforce Club Pilates policies and procedures.
• Ensure all forms, administrative supplies, and studio literature is stocked and visible.
• Schedule and participate in networking/community events and studio promotions.
• Strategically manage marketing campaigns to generate leads for the studio.

Skills

Sales experience

Communication skills

English fluency

Data management

Studio software

Tools

ClubReady

Job description

Club Pilates seeks a General Manager to oversee all studio functions, from sales to instructors. You will lead sales efforts to grow memberships and reduce attrition while hiring, training, and supervising Sales Associates.

Manage four revenue streams and ensure ClubReady reporting and inventory accuracy. You will drive local marketing, lead generation, and community engagement, schedule staff, and maintain a high-energy, service-oriented studio environment.