Studio General Manager: Growth & Service Leader

Riser Fitness, LLC; San Mateo (CA); On-site; USD 69,000 - 70,000; Full time

Benefits offered by this job

Health Benefits

401K

Paid Time Off

Free Pilates classes

Monthly bonus opportunities

Growth potential

Job summary

Riser Fitness, LLC is seeking a General Manager to oversee all studio functions—sales to instructors. You will lead sales efforts to grow memberships, manage four revenue streams, and hire/train Sales Associates within the studio.

The General Manager will empower staff, make high-level customer service decisions, and ensure operations run smoothly in a fast-paced, fitness-focused environment. This is a full-time role within our studio network.

Qualifications

• 2+ years of retail/service sales or fitness sales experience.
• Confident in generating personal sales and training Sales Associates in sales.
• Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training.
• Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email.
• Highly organized, proficient in data management, ability to prioritize and meet deadlines.
• Proficiency with computers and Studio software.

Responsibilities

• Lead generation including Grass Roots Marketing and Networking.
• Implement sales process to schedule prospects into Intro classes.
• Membership sales.
• Manage staff schedule.
• Ensure that studio retail/products are stocked with accurate inventory counts.
• Train and Supervise Sales Associates.
• Hire/Manage instructors at the studio.
• Proficiency in ClubReady, to include revenue reports, attendance reports, etc.
• Review instructor evaluations and assist in mentorship/disciplinary action as needed.
• Independently make decisions related to high level customer service.
• Collect out-standing dues.
• Maintain cleanliness and organization of the Pilates Studio.
• Enforce Club Pilates policies and procedures.
• Ensure all forms, administrative supplies, and studio literature is stocked and visible.
• Schedule and participate in networking/community events and studio promotions.
• Strategically manage marketing campaigns to generate leads for the studio.

Skills

Retail sales

Sales training

Interpersonal skills

English fluency

Data management

Attention to detail

Organization

Confidential information handling

Tools

ClubReady

Job description

Riser Fitness, LLC is seeking a General Manager to oversee all studio functions—sales to instructors. You will lead sales efforts to grow memberships, manage four revenue streams, and hire/train Sales Associates within the studio.

The General Manager will empower staff, make high-level customer service decisions, and ensure operations run smoothly in a fast-paced, fitness-focused environment. This is a full-time role within our studio network.