Studio General Manager – Lead Growth & Team Excellence

Riser Fitness, LLC; Portland (OR); On-site; USD 60,000 - 78,000; Full time

Benefits offered by this job

Life insurance

AD&D

Short-Term & Long-Term Disability

401(k) with employer matching

Paid sick time

Communication allowance

Employee Assistance Program

Medical, dental, and vision coverage

Job summary

Riser Fitness, LLC is seeking a General Manager to oversee all studio functions, lead sales efforts, drive membership growth, and train Sales Associates. You will hire, train, and manage staff, including instructors, and use ClubReady to generate revenue and attendance reports.

In this fast-paced fitness environment, you’ll manage memberships, retail, private training, and teacher training while maintaining high customer service standards and studio operations.

Qualifications

• 2+ years of retail/service sales or fitness sales experience.
• Confident in generating personal sales and training Sales Associates in sales.
• Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training.

Responsibilities

• Lead generation including Grass Roots Marketing and Networking.
• Implement sales process to schedule prospects into Intro classes.
• Membership sales.
• Manage staff schedule.
• Ensure studio retail/products are stocked with accurate inventory counts.
• Train and supervise Sales Associates.
• Hire/Manage instructors at the studio.
• Proficiency in ClubReady, to include revenue reports, attendance reports, etc.
• Review instructor evaluations and assist in mentorship/disciplinary action as needed.
• Independently make decisions related to high level customer service.
• Collect out-standing dues.
• Maintain cleanliness and organization of the Pilates Studio.
• Enforce Club Pilates policies and procedures.
• Ensure all forms, administrative supplies, and studio literature is stocked and visible.
• Schedule and participate in networking/community events and studio promotions.
• Strategically manage marketing campaigns to generate leads for the studio.

Skills

Sales ability

Staff training

Customer service

Communication

Organizational skills

Tools

ClubReady

Job description

Riser Fitness, LLC is seeking a General Manager to oversee all studio functions, lead sales efforts, drive membership growth, and train Sales Associates. You will hire, train, and manage staff, including instructors, and use ClubReady to generate revenue and attendance reports.

In this fast-paced fitness environment, you’ll manage memberships, retail, private training, and teacher training while maintaining high customer service standards and studio operations.