Studio General Manager — Growth, Bonuses & Benefits

Riser Fitness, LLC; Puyallup (WA); On-site; USD 81,000 - 99,000; Full time

Benefits offered by this job

Health Benefits

401K

Paid Time Off

Unlimited growth potential within the

Job summary

Riser Fitness, LLC in Washington State seeks a General Manager to oversee all studio functions—from sales to instructors. You will lead sales efforts, drive membership growth, and endeavor to prevent member attrition. The General Manager will hire, train and manage Sales Associates within the studio.

The role is full-time and requires hands-on leadership, proficiency with ClubReady, and strong communication to coordinate staff schedules, inventory, promotions and community partnerships.

Qualifications

• 2+ years of retail/service sales or fitness sales experience.
• Confident in generating personal sales and training Sales Associates in sales
• Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
• Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
• Ability to excel in a fast changing, diverse environment.
• Ability to recognize areas of improvement and make changes using good judgement.
• An affinity and passion for fitness.
• Solid writing and grammar skills.
• Highly organized, proficient in data management, ability to prioritize and meet deadlines.
• Professional, punctual, reliable and neat.
• Strong attention to detail and accuracy.
• Trustworthy and ability to handle confidential information.
• Ability to work harmoniously with co-workers, clients and the general public.
• Proficiency with computers and Studio software.

Responsibilities

• Lead generation including Grass Roots Marketing and Networking
• Implement sales process to schedule prospects into Intro classes
• Membership sales
• Manage staff schedule
• Ensure that studio retail/products are stocked with accurate inventory counts
• Train and Supervise Sales Associates
• Hire/Manage instructors at the studio
• Proficiency in ClubReady, to include revenue reports, attendance reports, etc.
• Review instructor evaluations and assist in mentorship/disciplinary action as needed
• Independently make decisions related to high level customer service
• Collect out-standing dues
• Maintain cleanliness and organization of the Pilates Studio
• Enforce Club Pilates policies and procedures
• Ensure all forms, administrative supplies, and studio literature is stocked and visible
• Schedule and participate in networking/community events and studio promotions
• Strategically manage marketing campaigns to generate leads for the studio

Skills

Sales experience

Sales training

Revenue mgmt

English fluency

Communication

Organization

Attention to detail

Confidential info handling

Teamwork

Computer/Studio software

Tools

ClubReady

Job description

Riser Fitness, LLC in Washington State seeks a General Manager to oversee all studio functions—from sales to instructors. You will lead sales efforts, drive membership growth, and endeavor to prevent member attrition. The General Manager will hire, train and manage Sales Associates within the studio.

The role is full-time and requires hands-on leadership, proficiency with ClubReady, and strong communication to coordinate staff schedules, inventory, promotions and community partnerships.