Studio General Manager: Growth & Sales Leader

Riser Fitness; South Hill (WA); On-site; USD 81,000 - 99,000; Full time

Benefits offered by this job

401K

Paid Time Off

Unlimited growth

Job summary

Riser Fitness is hiring a General Manager to oversee all studio functions from sales to instructors and to drive membership growth while maintaining exceptional member service. You will hire, train and manage Sales Associates within the studio and ensure seamless operation of day-to-day activities.

The role requires strong leadership, sales acumen, and the ability to work in a fast-paced boutique fitness environment.

Qualifications

• 2+ years of retail/service sales or fitness sales experience.
• Confident in generating personal sales and training Sales Associates in sales.
• Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training.
• Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email.
• Ability to excel in a fast changing, diverse environment.
• Ability to recognize areas of improvement and make changes using good judgement.
• An affinity and passion for fitness.
• Solid writing and grammar skills.
• Highly organized, proficient in data management, ability to prioritize and meet deadlines.
• Professional, punctual, reliable and neat.
• Strong attention to detail and accuracy.
• Trustworthy and ability to handle confidential information.
• Ability to work harmoniously with co-workers, clients and the general public.

Responsibilities

• Lead generation including Grass Roots Marketing and Networking
• Implement sales process to schedule prospects into Intro classes
• Ensure that studio retail/products are stocked with accurate inventory counts
• Train and Supervise Sales Associates
• Hire/Manage instructors at the studio
• Proficiency in ClubReady, to include revenue reports, attendance reports, etc
• Review instructor evaluations and assist in mentorship/disciplinary action as needed
• Independently make decisions related to high level customer service
• Maintain cleanliness and organization of the Pilates Studio
• Enforce Club Pilates policies and procedures
• Ensure all forms, administrative supplies, and studio literature is stocked and visible
• Schedule and participate in networking/community events and studio promotions
• Strategically manage marketing campaigns to generate leads for the studio

Skills

Sales leadership

Team management

Customer service

Communication

Fitness passion

Data management

Studio software

English fluency

Tools

ClubReady

Studio software

Job description

Riser Fitness is hiring a General Manager to oversee all studio functions from sales to instructors and to drive membership growth while maintaining exceptional member service. You will hire, train and manage Sales Associates within the studio and ensure seamless operation of day-to-day activities.

The role requires strong leadership, sales acumen, and the ability to work in a fast-paced boutique fitness environment.