Studio Front Desk Specialist – Client Experience & Ops

Waxing The City of Raleigh; Raleigh (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Flexible schedule

Free uniforms

On the Job Training

PTO

Professional Development

Continuing Education

Job summary

A local beauty service provider in Raleigh is looking for a Studio Coordinator responsible for front desk operations, ensuring superb customer service and effective team collaboration. The role involves managing client interactions, maintaining operational standards, and contributing to ongoing process improvements. Ideal candidates have strong communication skills and a commitment to detail. This position offers a flexible schedule and opportunities for professional development.

Qualifications

• Exceptional customer service and detail-oriented mindset required.
• Ability to engage in ongoing process improvement.
• Follow safety standards in daily operations.

Responsibilities

• Manage front desk operations including customer check-ins and phone responses.
• Ensure a clean and professional environment through daily checklists.
• Address customer service standards and process improvements.

Skills

Written and Verbal skills

Exceptional customer service skills

Multi-tasking

Detail-oriented

Team player within team environment

Education

High school degree or equivalent

Job description

A local beauty service provider in Raleigh is looking for a Studio Coordinator responsible for front desk operations, ensuring superb customer service and effective team collaboration. The role involves managing client interactions, maintaining operational standards, and contributing to ongoing process improvements. Ideal candidates have strong communication skills and a commitment to detail. This position offers a flexible schedule and opportunities for professional development.