Studio Manager: Lead Guest Experience & Growth

Beyond The Glamour LLC; North Carolina; On-site; USD 55,000 - 75,000; Full time

Job summary

Waxing the City Raleigh NC is seeking a Studio Manager to run the studio like their own, overseeing daily operations, team leadership, guest care, and profitability. The role emphasizes integrity, energy, and the ability to drive year-over-year growth through top talent and exceptional service.

The Studio Manager will recruit, train, and retain staff, manage schedules, and maintain brand standards while ensuring a world-class guest experience that drives retention and referrals.

Qualifications

• Passion for the beauty business.

Responsibilities

• Lead the recruiting, hiring and onboarding for all studio positions and partner with leadership in recruitment events.
• Oversee day-to-day studio operations, guest care and profitability to ensure a world-class guest experience.
• Coach and develop the team through regular training, daily feedback and annual performance reviews.
• Plan and execute marketing and community engagement events to grow the studio’s presence.

Skills

Team Leadership

Communication

Leadership

Influencing

Organization

Client Experience

Guest Care

Job description

Waxing the City Raleigh NC is seeking a Studio Manager to run the studio like their own, overseeing daily operations, team leadership, guest care, and profitability. The role emphasizes integrity, energy, and the ability to drive year-over-year growth through top talent and exceptional service.

The Studio Manager will recruit, train, and retain staff, manage schedules, and maintain brand standards while ensuring a world-class guest experience that drives retention and referrals.