Studio Floor Lead & Keyholder — Open/Close Shifts

Studs; Roseville (CA); On-site; USD 57,859,000 - 59,926,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Mental Health Resources

401(k) Retirement Savings Plan

Paid Time Off

Parental Leave

Sabbatical after 4 years

Employee Discounts on Piercings andJew

Discounted jewelry

Job summary

Studs seeks a Studio Supervisor in Roseville, CA to support daily operations, open/close the Studio, and lead on the floor during shifts, delivering a warm Studs experience. This non-managerial role requires independence, reliability, and alignment with our service standards.

You will oversee visual merchandising, restocks, safety compliance, and floor leadership during peak periods, while upholding brand values and a collaborative team culture.

Qualifications

• Prior experience in a keyholder or shift lead role with independent operations and opening/closing responsibilities.
• Must be available to work a flexible schedule up to 5 days per week (32+ hours), including evenings, weekends, and holidays.
• Weekend availability (Friday, Saturday, Sunday) is required, excluding approved PTO.
• Full-Time employees are expected to prioritize Studs as their primary employment commitment.
• Demonstrated professionalism, reliability, and sound judgment in a customer-facing environment.
• Comfortable standing for extended periods (up to 8+ hours) and able to lift/move at least 20 lbs.
• Able to handle chemicals safely and follow health, safety, and compliance protocols.
• Confident operating solo and taking ownership of floor leadership responsibilities when assigned.
• Brings a positive attitude and contributes to a collaborative, service-oriented team culture.

Responsibilities

• Opens and closes the Studio independently and completes opening/closing procedures.
• Supports daily execution of visual merchandising, restocks, and Studio upkeep.
• Reviews daily business and helps implement strategies to drive results.
• Acts as floor leader during shifts to structure the team for sales and service goals.
• Upholds safety and brand standards, including piercing regulations and Studio cleanliness.
• Delivers exceptional service and educates customers on the Studs experience.
• Manages customer concerns and ensures a warm, consistent journey aligned with service expectations.
• Provides real-time feedback and support to teammates and reinforces company values.

Skills

Keyholder experience

Shift lead

Independent operations

Customer-facing

Flexibility

Weekend availability

Standing long hours

Job description

Studs seeks a Studio Supervisor in Roseville, CA to support daily operations, open/close the Studio, and lead on the floor during shifts, delivering a warm Studs experience. This non-managerial role requires independence, reliability, and alignment with our service standards.

You will oversee visual merchandising, restocks, safety compliance, and floor leadership during peak periods, while upholding brand values and a collaborative team culture.