Studio Coordinator: Flexible Scheduling & Enrollment Growth

School of Rock Delco; Media (Delaware County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Bonus opportunities

Employee discounts

Flexible scheduling

Advancement opportunities

Music-filled environment

Program perks

Community impact

Job summary

School of Rock Delco is seeking a Studio Coordinator to lead front-of-house operations, drive enrollment growth, and deliver an outstanding student and family experience. You will work closely with leadership, instructors, students, and families to ensure smooth studio operations, accurate scheduling, and proactive engagement.

The role emphasizes relationship-building, high-energy customer service, and collaboration with a dynamic team in a music-education setting that values growth and

Qualifications

• 2+ years in sales, customer service, hospitality, enrollment, or front desk operations.
• Strong communication and relationship-building skills.
• High-energy, welcoming demeanor with organizational talent.
• Able to multi-task in a fast-paced, people-focused environment.
• Independent worker who contributes to a team and handles problems proactively.
• Passion for music, arts education, or community-building is a plus.

Responsibilities

• Lead tours for prospective students and families with enthusiasm.
• Build relationships, present School of Rock programs confidently.
• Follow up on leads via phone, text, and email.
• Support monthly enrollment and retention goals.
• Maintain CRM data for customers and leads.
• Assist onboarding, scheduling, and registration of students.
• Help create referral and community outreach opportunities.
• Greet students and parents, provide exceptional customer service.
• Support student retention through strong communication.
• Manage complex lesson and rehearsal scheduling.
• Assist billing, attendance, and administrative reporting.
• Handle opening and closing procedures; ensure studio organization.
• Support events, marketing initiatives, and partnerships.
• Collaborate with instructors and leadership; onboard new staff.

Skills

Sales experience

Customer service

Hospitality

Enrollment growth

CRM familiarity

Communication

Multitasking

People skills

Tools

CRM system

Scheduling software

Job description

School of Rock Delco is seeking a Studio Coordinator to lead front-of-house operations, drive enrollment growth, and deliver an outstanding student and family experience. You will work closely with leadership, instructors, students, and families to ensure smooth studio operations, accurate scheduling, and proactive engagement.

The role emphasizes relationship-building, high-energy customer service, and collaboration with a dynamic team in a music-education setting that values growth and