Studio Coordinator

School of Rock Golden/Lakewood; Lakewood (CO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Company parties

Flexible schedule

Free food & snacks

Free uniforms

Job summary

School of Rock Golden/Lakewood is seeking a Studio Coordinator to help manage daily operations at our music school. You will handle front desk duties, scheduling, and customer service while promoting a welcoming environment for students and families.

You will greet families, manage tours and enrollments, support safety policies, and assist the General Manager with special projects. A confident, collaborative team player with strong communication will thrive in this role.

Qualifications

• Minimum 2+ years in front desk, reception or customer service.
• Experience working with children is preferred.
• Strong verbal and written communication skills required.

Responsibilities

• Open/close the school and monitor attendance.
• Handle phone/email communications and scheduling tasks.
• Greet students and parents, deliver excellent customer service.
• Ensure safety and enforce conduct policies.
• Lead tours and enroll new students to support growth.
• Assist marketing and social media efforts.
• Support the General Manager with special projects.

Skills

Front Desk

Customer Service

Scheduling

Communication

Team player

Problem solving

Adaptable

Sales/Enrollment"

Education

High school diploma or equivalent

Tools

Google Workspace

CRM

Canva

Job description

Benefits

• Company parties
• Flexible schedule
• Free food & snacks
• Free uniforms

School of Rock is a growing, passionate community dedicated to enriching lives through performance-based music education. With over 425 schools, and a strong internationally recognized brand, School of Rock is the largest after-school music education provider in the world. We put on shows to teach music! We are looking for a Studio Coordinator to join us at our School of Rock Golden/Lakewood location.

Roles and Responsibilities

• Support daily operations as needed, including opening and closing the school, monitoring attendance and punctuality, and ensuring a clean, professional school environment
• Handle complex scheduling, and manage phone and email communication for a busy music school, using a variety of software platforms on a daily basis including scheduling software, Google Workspace, CRM, Canva or other design tools
• Create a positive, inclusive environment by delivering top-quality customer service—greeting students and parents, answering questions, and resolving concerns
• Ensure a safe experience for students by overseeing adherence to the School of RockSOR Code of Conduct and safety policies
• Understand and pitch the music program to prospective families, lead school tours, and enroll new students to support school growth
• Assist in the marketing of School of Rock by promoting our events and maintaining our active social media presence, including contributing to content creation
• Provide support to the General Manager by assisting with special projects and handling a variety of administrative responsibilities as required

Skill Requirements

• 2+ years working Front Desk, Reception, and/or Customer Service role
• Excellent customer service and relationship skills – welcoming, outgoing demeanor essential
• Experience and interest in working with children
• Skilled at juggling multiple projects, setting priorities, being a self-starter, and problem-solving
• Ability to be adaptable and flexible under pressure
• Excellent communication skills, both verbal and written
• Good team player who collaborates
• Brings a positive energy and personality to the workplace every day
• Possess a polished demeanor and conducts themselves with a high level of professionalism and integrity
• Knowledge of music and/or the music industry is preferred