Music Studio Operations Coordinator

School of Rock; Denver (CO); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Company parties

Flexible schedule

Free food & snacks

Free uniforms

Job summary

School of Rock Golden/Lakewood is seeking a Studio Coordinator to join a vibrant music-education community. You will be the administrative focal point, delivering outstanding customer service to students, parents and prospective families while supporting daily operations.

With 2+ years in front desk or customer service, you will manage scheduling, communications, and basic marketing tasks, help tours, enroll new students, and promote events.

Qualifications

• 2+ years working Front Desk, Reception, and/or Customer Service role.
• Excellent customer service and relationship skills – welcoming, outgoing demeanor essential.
• Experience and interest in working with children.
• Skilled at juggling multiple projects, setting priorities, being a self-starter, and problem-solving.
• Ability to be adaptable and flexible under pressure.
• Excellent communication skills, both verbal and written.
• Good team player who collaborates.
• Brings a positive energy and personality to the workplace every day.
• Knowledge of music and/or the music industry is preferred.

Responsibilities

• Support daily operations as needed, including opening and closing the school, monitoring attendance and punctuality, and ensuring a clean, professional school environment
• Handle complex scheduling, and manage phone and email communication for a busy music school, using a variety of software platforms on a daily basis including scheduling software, Google Workspace, CRM, Canva or other design tools
• Create a positive, inclusive environment by delivering top-quality customer service—greeting students and parents, answering questions, and resolving concerns
• Ensure a safe experience for students by overseeing adherence to the School of RockSOR Code of Conduct and safety policies
• Understand and pitch the music program to prospective families, lead school tours, and enroll new students to support school growth
• Assist in the marketing of School of Rock by promoting our events and maintaining our active social media presence, including contributing to content creation
• Provide support to the General Manager by assisting with special projects and handling a variety of administrative responsibilities as required

Skills

Front Desk

Customer Service

Communication

Team Player

Adaptable

Professionalism

Music interest

Job description

School of Rock Golden/Lakewood is seeking a Studio Coordinator to join a vibrant music-education community. You will be the administrative focal point, delivering outstanding customer service to students, parents and prospective families while supporting daily operations.

With 2+ years in front desk or customer service, you will manage scheduling, communications, and basic marketing tasks, help tours, enroll new students, and promote events.