Studio Concierge: Sales & Member Experience Pro

BODYROK Tampa Bay; Chicago (IL); On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

Open availability

Performance bonus

Employee discounts

Flexible schedule

Training & development

Job summary

BODYROK is seeking a Studio Advisor to deliver outstanding customer service and drive membership growth in our Chicago area studio. You will check in members, assist guests, and promote programs and merchandise while maintaining a clean, welcoming space.

The role offers an hourly base with uncapped commissions, open weekend shifts, and opportunities for training and development in a fast-growing fitness brand.

Qualifications

• High School Diploma or GED required.
• 1–2 years of customer service or sales experience preferred.
• 1–2 years MindBody software experience preferred.
• Open Availability—OPEN/MID/CLOSING shifts.
• Competitive drive to succeed in commission sales.
• Excellent customer service skills.
• Knowledge of sales practices and techniques.
• Independent, self-starter with strong organizational skills.
• Basic computer skills.
• Strong communication skills in both oral and written.
• Organized and detail-oriented.
• Friendly and welcoming personality.
• Available to work at least 2 weekend days per month.

Responsibilities

• Member and Guest Check-in Compliance; greet and assist members and guests.
• Sales: promote specials, referrals, inquiries; drive memberships and packages.
• Customer Service & Operations: assist with inquiries, maintain tidy studio, handle billing questions.
• Tour potential members, connect guests to services and amenities; promote merchandise.
• Follow up with members to ensure satisfaction and resolve issues.

Skills

Customer service

Sales

MindBody

Open availability

Commission sales

Customer service skills

Sales knowledge

Independent

Organization

Communication

Weekend availability

Education

High School Diploma or GED

Tools

MindBody

Job description

BODYROK is seeking a Studio Advisor to deliver outstanding customer service and drive membership growth in our Chicago area studio. You will check in members, assist guests, and promote programs and merchandise while maintaining a clean, welcoming space.

The role offers an hourly base with uncapped commissions, open weekend shifts, and opportunities for training and development in a fast-growing fitness brand.