Client Experience & Studio Operations Lead

Barry's; Salt Lake City (UT); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading fitness studio in Salt Lake City is seeking a Client Operations Lead to oversee studio sales and operations. This role ensures a high-quality client experience while supporting team dynamics and brand standards. The ideal candidate will possess strong customer service skills, a friendly demeanor, and the ability to work in a fast-paced environment. This position requires availability for various shifts, including weekends, ensuring all clients receive an exceptional experience. Competitive compensation and a dynamic work environment are offered.

Qualifications

• Strong hospitality customer service skills and alignment with Barry’s Mission, Vision and Values.
• Availability to work 4 to 5 shifts, one being a weekend day.
• Friendly, outgoing personality with enthusiasm for the studio.

Responsibilities

• Serve as studio leader in absence of GM/AGM/COS.
• Ensure exceptional in-studio experience for clients.
• Support the client experience with hospitality.

Skills

Customer service skills

Teamwork

Communication

Attention to detail

Job description

A leading fitness studio in Salt Lake City is seeking a Client Operations Lead to oversee studio sales and operations. This role ensures a high-quality client experience while supporting team dynamics and brand standards. The ideal candidate will possess strong customer service skills, a friendly demeanor, and the ability to work in a fast-paced environment. This position requires availability for various shifts, including weekends, ensuring all clients receive an exceptional experience. Competitive compensation and a dynamic work environment are offered.