Studio Client Experience & Ops Lead

Barry's; Salt Lake City (UT); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading fitness studio in Salt Lake City is looking for a Client Operations Lead. This role is essential for providing a memorable experience for customers, supporting studio sales, and ensuring high-quality service. Candidates must have strong hospitality skills, be enthusiastic about the studio, and be able to manage flexible shifts, including weekends. Join a dynamic team committed to excellence in client care.

Qualifications

• Strong customer service skills aligned with the company values.
• Friendly, outgoing personality with enthusiasm for the role.
• Ability to work flexible shifts including weekends.

Responsibilities

• Serve as studio leader in the absence of management.
• Support client experiences and maintain quality service.
• Greet and assist customers, ensuring a welcoming atmosphere.

Skills

Strong hospitality customer service skills

Ability to prioritize in a fast-paced environment

Excellent communication skills

Cooperative manner with a focus on team culture

Job description

A leading fitness studio in Salt Lake City is looking for a Client Operations Lead. This role is essential for providing a memorable experience for customers, supporting studio sales, and ensuring high-quality service. Candidates must have strong hospitality skills, be enthusiastic about the studio, and be able to manage flexible shifts, including weekends. Join a dynamic team committed to excellence in client care.