Studio Advisor & Guest Concierge — Commission-Driven

BODYROK Tampa Bay; Johns Creek (GA); On-site; USD 25,000 - 39,000; Part time

Job summary

BODYROK Tampa Bay is seeking a Studio Advisor to deliver exceptional customer service, drive memberships and packages, and maintain an inviting studio environment.

You will greet members, assist with check-ins, promote classes and merchandise, and handle inquiries both in person and by email. A commission-based pay structure accompanies a base hourly rate. This role emphasizes relationship-building and a welcoming guest experience.

Qualifications

• 1-2 years of customer service or sales experience preferred.
• 1-2 years MindBody software experience preferred.
• Competitive drive to succeed in commission sales and performance-based culture.
• Excellent customer service skills.
• Knowledge of sales practices and techniques.
• Independent, self-starter with strong organizational skills.
• Basic computer skills.
• Strong communication skills, both oral and written.
• Organized and detail-oriented.
• Friendly, warm, welcoming personality.
• Must be available to work at least 2 weekend days per month.

Responsibilities

• Greet members and guests; ensure check-in procedures followed.
• Create new business through member promotions, referrals, and inquiries; promote specials.
• Reach out to existing and potential members via email for sales opportunities.
• Promote and sell merchandise; reconcile and report transitions.
• Maintain front desk area, keep studio clean.
• Perform general cleaning duties including hourly bathroom checks.
• Follow up with enrolled members to ensure expectations are exceeded.
• Provide high level customer service in all interactions.

Skills

Customer Service

Sales

Communication Skills

Organization

Interpersonal Skills

Attention to Detail

Education

High School Diploma or GED

Tools

MindBody

Job description

BODYROK Tampa Bay is seeking a Studio Advisor to deliver exceptional customer service, drive memberships and packages, and maintain an inviting studio environment.

You will greet members, assist with check-ins, promote classes and merchandise, and handle inquiries both in person and by email. A commission-based pay structure accompanies a base hourly rate. This role emphasizes relationship-building and a welcoming guest experience.