Student Worker - Technology Services - IT Warehouse Tech Assistant (NFWS)

GRAND CANYON UNIVERSITY; Phoenix (AZ); On-site; USD 17,000 - 22,000; Part time

Job summary

Grand Canyon University is seeking a student employee to assist the IT Support staff with equipment fulfillment, imaging, and troubleshooting on-site in the Phoenix area. You will handle deployment, returns, tagging, and inventory tracking while supporting service desk requests.

The role requires a current full-time student, the ability to lift up to 50 lbs, and availability of at least 17 hours per week, including summer work.

Qualifications

• Must be enrolled as a full-time student (Bachelor’s or Master’s) at Grand Canyon University.
• Excellent organizational skills and ability to work in a fast-paced setting.
• Must be available to work a minimum of 17 hours per week on-site.
• Must be able to lift up to 50 lbs and handle light to moderate physical tasks.
• Experience with web-based inventory applications is a plus.
• Proficiency with Microsoft Office Suite required.
• Valid driver’s license to operate golf carts is required.

Responsibilities

• Assist IT staff with equipment deployment and returns.
• Receive, tag, and manage incoming shipments (lift up to 50 lbs).
• Perform computer imaging and troubleshoot hardware/software issues.
• Process Service Desk requests related to fulfillment.
• Communicate with customers by phone or email as needed.

Skills

Organizational skills

Fast-paced environment

Self-driven

Inventory management experience

Education

Full-time student (Bachelor’s or Master’s) at GCU

Tools

Microsoft Office Suite

Inventory management software

Job description

Position Summary/Purpose: Assist the full-time IT Support staff with fulfillment duties related to IT equipment preparation and distribution.

Primary Responsibilities/Accountabilities/Essential Functions:

• Assist full-time staff with IT equipment deployment and returns
• Receive and asset tag incoming shipments (must be able to lift up to 50 lbs.)
• Computer imaging
• Technology hardware/software troubleshooting
• Work Service Desk Requests related to fulfillment
• Contact customers via phone or email when needed

Equipment Used and Responsibility:

• Microsoft Office Suite
• Service Desk Inventory Tracking
• Site Warehouse equipment (pallet jack, dolly, push cart, packaging and shipping materials)
• Computer equipment

Qualifications:

• Must be available to work a minimum of 17 hours per week
• Must be able to work on site (reside in local Phoenix area)
• Must be able to work over the summer
• Ability to work in a fast-paced environment
• Must be self-driven
• Strong organizational skills
• Experience with web-based applications (inventory management, etc.)
• Proficiency in Microsoft Office Suite
• Driver's License required to drive golf carts

Experience/Education:

Grand Canyon Education is committed to a student first policy. Therefore, all applicants must meet the following eligibility requirements to be considered for student employment: Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program. Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student. Maintain good financial and academic (SAP) standing with the University. You may be subject to termination if you fall below the minimum requirements.

Pay Rate: Minimum Wage At Grand Canyon Education, it is our privilege to serve students and those who support academic advancement. We lead educational transformation by developing superior ways to help schools grow and prosper. We provide transparent programs, intuitive online learning technologies and well-established academic models that promote student success and institutional growth. Employment is contingent upon the satisfactory outcome (as determined by the university) of pre-employment screening activities, including a background check.

Our partner in education, Grand Canyon University, Arizona’s premier private Christian university. GCU serves traditional and online students by offering quality academic degree programs, experienced leadership and transformative learning experiences both on our growing campus and digitally. If you’re interested in working for Grand Canyon University, visit jobs.gcu.edu. For more information about Grand Canyon Education, Inc., visit gce.com