Ground Operations - Office Assistant (NFWS)

GRAND CANYON UNIVERSITY; Phoenix (AZ); On-site; USD 18,000 - 21,000; Part time

Job summary

Grand Canyon University is seeking an Office Assistant to support Admissions Representatives, Student Services Counselors, and the Campus Visitation department. The role focuses on maintaining an organized, welcoming environment and providing excellent customer service at the front desk.

You will handle mail, deliver items, and assist with events and general office tasks while working 15–20 hours weekly. On-campus availability is preferred during the Summer term.

Qualifications

• Currently enrolled as a full-time student in a bachelor’s or master’s program.
• Maintain GPA thresholds: 2.0 for Bachelor’s, 3.0 for Master’s; SAP status.
• Strong customer service and communication skills.
• Ability to work independently and as part of a team.
• Willing to work 15–20 hours per week.
• Preference for on-campus availability during the Summer months.

Responsibilities

• Greet students and visitors at the front desk and provide excellent customer service.
• File, sort, and notify recipients of mail deliveries.
• Deliver items to departments as requested.
• Assist with administrative and clerical tasks.
• Keep lobby and supply areas organized and stocked.
• Support enrollment events and ongoing office projects as needed.
• May work evenings or weekends; other duties as assigned.

Skills

Customer service

Communication

Teamwork

Organization

Time management

Attention to detail

Education

Enrollment at Grand Canyon University (Bachelor's or Master's); GPA 2.0 / 3.0

Tools

Microsoft Office (Excel, Word, Outlook, Teams)

Job description

Ground Operations – Office Assistant (NFWS) Department/Position

Grand Canyon Education (GCE) is seeking an Office Assistant to support the mission of Grand Canyon University through the Ground Operations team in the Campus Visitation department.

Position Summary/Purpose:

The purpose of this position is to support Grand Canyon University (GCU) Admissions Representatives, Student Services Counselors, and the Campus Visitation department in keeping an organized and welcoming environment.

Primary responsibilities/Accountabilities/Essential Functions:

• Assist at the front desk with greeting students and visitors and providing excellent customer service
• File, sort and notify recipients of mail deliveries.
• Deliver items to various departments, if requested.
• Assist with various administrative and clerical functions.
• Keep supply closet, break room, conference rooms, and lobby organized and stocked.
• Assist with enrollment events and on-going office projects as needed.
• May be asked to work evenings or weekends.
• Additional duties as assigned.

Equipment Used and Responsibility:

• Computer programs used: Microsoft Office Suite products (Excel, Word, Outlook, Teams). Specific programs have ‘on-the-job’ training.
• Copier/Printers.
• Golf Carts. Must have valid driver’s license to operate and a clean driving record.
• Basic Office equipment.

Qualifications:

• Strongly prefer candidates available to work on-campus over the Summer months.
• Friendly, enthusiastic, proactive, self-assured, organized, and dependable.
• Outstanding customer service and communication skills.
• Ability to work independently with minimal supervision as well as in a team environment.
• Comfortable operating various office machines and greeting visitors.
• Take pride in work (accuracy is more important than speed).
• Ability to manage time and be comfortable with multi-tasking.
• Previous office experience preferred but not necessary.
• Willing to work 15-20 hours per week.
• Must have a valid driver’s license and maintain a clean driving record.

Experience/Education:

Grand Canyon University is committed to a student first policy. Therefore, all applicants must meet the following eligibility requirements to be considered for student employment: Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program. Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student. Maintain good financial and academic (SAP) standing with the University. You may be subject to termination if you fall below the minimum requirements.

Pay Rate:

Pay Rate: Minimum Wage

Employment is contingent upon the satisfactory outcome (as determined by the university) of pre-employment screening activities, including a background check.

We lead educational transformation by developing superior ways to help schools grow and prosper. We provide transparent programs, intuitive online learning technologies and well-established academic models that promote student success and institutional growth.

Our partner in education, Grand Canyon University, is Arizona’s premier private Christian university. GCU serves traditional and online students by offering quality academic degree programs, experienced leadership and transformative learning experiences both on our growing campus and digitally.