Student Worker - Technology Services - IT Warehouse Tech Assistant (NFWS)

Grand Canyon Education, Inc.; Phoenix (AZ); On-site; USD 18,000 - 21,000; Part time

Job summary

Grand Canyon Education, Inc. seeks a part-time IT Fulfillment Assistant to support deployment and returns of IT equipment on site in Phoenix. The role assists full-time IT staff with fulfillment duties and requires lifting up to 50 lbs.

You will handle imaging, basic tech troubleshooting, and service desk requests, while communicating with customers by phone or email as needed. Availability for the summer is mandatory.

Qualifications

• Must be available to work a minimum of 17 hours per week.
• Must be able to work on site (Phoenix area).
• Must be able to work over the summer.
• Experience with web-based applications (inventory management, etc.).
• Proficiency in Microsoft Office Suite.
• Driver's License required to drive golf carts.

Responsibilities

• Assist full-time IT Support staff with deployment and returns of IT equipment.
• Receive and asset tag incoming shipments; lift up to 50 lbs.
• Perform computer imaging and basic technology troubleshooting.
• Handle Service Desk requests related to fulfillment.
• Contact customers via phone or email as needed.

Skills

Microsoft Office Suite proficiency

Strong organizational skills

Fast-paced work mindset

Self-driven

Experience with inventory management /

Driver's License

Education

Full-time student in Bachelor’s or Master’s program

Tools

Inventory Tracking Site

Service Desk

Job description

Position Summary/Purpose

Assist the full-time IT Support staff with fulfillment duties related to IT equipment preparation and distribution.

Position Summary/Purpose

Assist the full-time IT Support staff with fulfillment duties related to IT equipment preparation and distribution.

Primary Responsibilities/Accountabilities/Essential Functions

• Assist full-time staff with IT equipment deployment and returns
• Receive and asset tag incoming shipments (must be able to lift up to 50 lbs.)
• Computer imaging
• Technology hardware/software troubleshooting
• Work Service Desk Requests related to fulfillment
• Contact customers via phone or email when needed

Equipment Used And Responsibility

• Microsoft Office Suite
• Service Desk
• Inventory Tracking Site
• Warehouse equipment (pallet jack, dolly, push cart, packaging and shipping materials)
• Computer equipment

Qualifications

• Must be available to work a minimum of 17 hours per week
• Must be able to work on site (reside in local Phoenix area)
• Must be able to work over the summer
• Ability to work in a fast-paced environment
• Must be self-driven
• Strong organizational skills
• Experience with web-based applications (inventory management, etc.)
• Proficiency in Microsoft Office Suite
• Driver's License required to drive golf carts

Experience/Education

Grand Canyon Education is committed to a student first policy. Therefore, all applicants must meet the following eligibility requirements to be considered for student employment:

• Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program.
• Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.
• Maintain good financial and academic (SAP) standing with the University.

You may be subject to termination if you fall below the minimum requirements.

Pay Rate: Minimum Wage