Student Verifications & Records Coordinator

Old Dominion University; Norfolk, Northern (VA, KY); Hybrid; USD 50,000 - 61,000; Full time

Job summary

Old Dominion University seeks a Verifications Coordinator in Norfolk, VA to process NSC verifications, NCAA eligibility checks, and FERPA-compliant duties. The role handles transcript requests, enrollment verifications, and supports student records workflows.

The position requires thorough knowledge of FERPA and NSC processes, strong customer service, and meticulous data handling. Reports to the Registrar’s Office and entails on-site work at the Norfolk campus.

Qualifications

• Knowledge of FERPA and NSC processes.
• Experience handling student records and verification documents.
• Ability to manage multiple tasks with accuracy and discretion.

Responsibilities

• Process NSC verifications and NCAA eligibility checks.
• Prepare enrollment and academic standing verification documents.
• Respond to inquiries via phone and email with timely, accurate information.
• Maintain student records and reconcile NSC reporting.

Skills

NSC knowledge

FERPA knowledge

Customer service

Attention to detail

Communication

Time management

Teamwork

Independent work

Tools

SIS

Job description

Old Dominion University seeks a Verifications Coordinator in Norfolk, VA to process NSC verifications, NCAA eligibility checks, and FERPA-compliant duties. The role handles transcript requests, enrollment verifications, and supports student records workflows.

The position requires thorough knowledge of FERPA and NSC processes, strong customer service, and meticulous data handling. Reports to the Registrar’s Office and entails on-site work at the Norfolk campus.