Student Transportation Operations Lead

Durham School Services; Crowley (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Holiday pay

PTO accrual

Retirement savings plan

Job summary

Durham School Services is seeking a operations leader to oversee our Customer Service Centers (CSCs) focused on student transportation. You will direct transportation services, driver training, and vehicle maintenance to meet the operating plan and business goals.

The role requires strong leadership, safety culture, and compliance with policies while coordinating with school districts and corporate teams. Experience in transportation and supervisory roles is preferred, with a CDL and bilingual

Qualifications

• High School diploma or equivalent; some college preferred.
• 5+ years’ work experience; 3 years in ground transportation preferred or 1 year in supervisory role.
• Valid Commercial Driver’s License with appropriate endorsements
• Bi-lingual abilities a plus

Responsibilities

• Provides overall CSC operational leadership by directing student transportation services, driver training and vehicle maintenance programs.
• Promotes safe, efficient and effective operations and staff leadership.
• Monitors staff training requirements and ensures required skills are obtained.
• Sets performance expectations and coaches direct reports; administers discipline as necessary.
• Ensures compliance with company policies and regulatory requirements; Escalates issues to General Manager.
• Oversees compliance with state and district regulations and attends meetings with school district representatives.
• Prepares and submits customer-related reports in a timely manner.
• Documents and manages customer or employee complaints; reviews customer survey data.

Skills

Leadership

MS Office

Time management

Multi-tasking

Communication

Education

High School diploma or equivalent

Some college preferred

Tools

MS Office Suite

Transportation software

Job description

Durham School Services is seeking a operations leader to oversee our Customer Service Centers (CSCs) focused on student transportation. You will direct transportation services, driver training, and vehicle maintenance to meet the operating plan and business goals.

The role requires strong leadership, safety culture, and compliance with policies while coordinating with school districts and corporate teams. Experience in transportation and supervisory roles is preferred, with a CDL and bilingual