Student Tour Guide

The University of New Mexico; Albuquerque, Northern (NM, KY); Hybrid; USD 16,000 - 23,000; Part time

Job summary

The University of New Mexico is seeking a Student Tour Guide to welcome visitors, share information about the university, and help recruit prospective students at the Main Albuquerque campus. This role emphasizes friendly, professional service and strong communication.

You will lead campus tours, coordinate follow-up visits, and support recruitment efforts while handling related administrative tasks with attention to detail. Weekend availability is required.

Qualifications

• Very strong communication skills, both verbal and written.
• Ability to work effectively as a member of a team.
• Excellent problem-solving skills and strong attention to detail.

Responsibilities

• Provide campus tours and host visitors for the Admissions Office.
• Promote the university and recruit prospective students by sharing experiences and program knowledge.
• Assist future students and families in arranging visits and follow-up; answer questions and fulfill requests.
• Perform duties such as processing incoming mail, organizing recruitment materials, and inventory tasks as needed.

Skills

Communication

Teamwork

Public speaking

Problem-solving

Attention to detail

Tools

Microsoft Office

Job description

Student Tour Guide

Pay: $14.00 Hourly

Campus: Main - Albuquerque, NM

Department: Admissions Office (085A)

Employment Type: Student Employment

Student Type: Student Employment

Status: Non-Exempt

Background Check Required

Studenttour guides serve primarily as a host and guide for all campus visitors to theOffice of Admissions by welcoming them with genuine hospitality, marketing theUniversity, sharing their positive experiences, and ultimately recruitingprospective students to UNM. This will require the successful candidate toprovide a high level of customer service and share knowledge of a wide varietyof university programs and services. This role will stretch beyond the durationof the visit, as tour guides will be expected to assist future students andtheir families in arranging visits to UNM campus and follow-up with visitors toensure their questions are answered and requests met. Tour guides will also beexpected to perform numerous other duties, including but not limited toprocessing incoming mail, completing outgoing mailings, organizing recruitmentmaterials, collecting inventory counts, and other tasks according to the needsof the office. The successful candidate will be required to maintain aprofessional appearance and attitude at all times, adhering to the dress codeand corresponding positively with office associates and visitors alike. The Campus Tour Office is open Monday – Friday from 8:00am-5:00pm. Students must have availability during these hours. Saturday availability is also required. Tour Guides will be scheduled to work some Saturdays throughout the semester.

Candidatesselected for an interview will be asked to prepare and deliver a presentationas part of the interview process.

Position Requirements:

• Very strong communication skills, both verbal and written.
• Ability to work effectively as a member of a team.
• Excellent problem-solving skills and strong attention to detail.

Preferred Qualifications:

• Demonstratesfriendly, professional, and helpful demeanor at all times.
• Evidenceof enthusiasm and positive approach to university life.
• Experienceworking regularly with diverse groups of people.
• Publicspeaking experience.
• Strongcomputer skills, including work knowledge of Microsoft Office.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisionswithout regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or anyother protected class.