Study Abroad Advisor

University of New Mexico; Albuquerque (NM); Hybrid; USD 27,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Tuition remission

Dependent education programs

Job summary

University of New Mexico in Albuquerque, NM seeks a full-time Study Abroad and Exchange Advisor to guide students through study abroad and exchange opportunities, manage a large portfolio, and collaborate with partners and providers overseas. The role involves advising on academic and cultural aspects, processing credits, coordinating orientation, and liaising with campus departments.

Remote work is eligible under a hybrid schedule; the position is staff, term - full-time, with a one-year end

Qualifications

• Bachelor's degree; no previous experience required.
• Degrees above minimum education may substitute for experience on a year-for-year basis.
• Proficiency in a second language other than English.
• Experience with ViaTRM or Banner enrollment management software.

Responsibilities

• Oversee inbound/outbound study abroad programs and exchanges; advise students on opportunities and requirements.
• Coordinate program logistics, marketing, recruitment, and application review for participants.
• Stay current on program information, safety issues, and collaborate with EA/GEO team.

Skills

Study abroad advising

Second language proficiency

Advising office experience

ViaTRM experience

Banner enrollment software

Education

Bachelor's degree

Tools

ViaTRM

Banner

Job description

Position Summary

The UNM Global Education Office (GEO) Education Abroad unit is seeking applications for a full-time Study Abroad and Exchange Advisor. This position advises students about study abroad and student exchange, by selecting and preparing students for the experience, and by maintaining close working relationships with exchange partners and program providers overseas. The position manages a large portfolio including, but not limited to, bilateral exchanges, study abroad programs, faculty-led programs, national exchange and will manage other projects as assigned. The position is expected to further the strategic goals and mission of The University of New Mexico and to contribute to the University's and GEO's diversity and Generation Study Abroad goals.

Key Responsibilities

• Oversee and facilitate portfolio of inbound/outbound study abroad programs and exchanges as assigned. Make recommendations to the director regarding changes or adjustments to programs. Meet/communicate with staff from program providers and exchange/institutional partners to help develop a good working relationship.
• Facilitate program logistics, website updates, advertising/marketing of programs, recruiting of students, and application review/selection of students.
• Serve as the assigned regional expert and stay up-to-date on new program information, health and safety issues, and work collaboratively with other members of the EA/GEO team.
• Advise students about opportunities for exchange/study abroad by meeting individually with them to determine their interests, qualifications, needs, and assess their academic and linguistic qualifications and personal goals; identify problems and resolve them. Advise students about academic and cultural aspects of the county where they will study, health and safety preparations, academic advising, financial aid, transfer credit policies, etc.
• Process exchange/study abroad transfer credits and meet with students during post-program debriefings for selected programs.
• Help coordinate check-ins and orientation events for international exchange students.
• Maintain program information on website and in ViaTRM as needed.
• Help students coordinate the academic side of their study abroad experience as it relates to course approvals and communicate course evaluation decisions to students. Act as a resource to Academic Advisors and Faculty about programs.
• Liaise as necessary with various departments on campus to recruit supporters and students for the programs and facilitate administrative activities.
• Handle questions from students, parents, and other stakeholders.
• Work with the health and safety team in dealing with emergencies.
• Lead, mentor, and supervise student employees.

Passport Center Support and Other Duties as Assigned

• Serve as backup passport agent for the UNM Passport Center as needed
• Report to UNM Passport Center to cover shifts as requested
• Maintain US Passport Agent annual certification

Note: This is not an exhaustive list of duties See the Position Description for additional information

See the Position Description for additional information.

Conditions of Employment

• All regular, non-temporary positions assigned to this classification are represented by a labor union and subject to the terms and conditions of the US-UNM Collective Bargaining Agreement.
• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.

Minimum Qualifications

Bachelor's degree; no previous experience required.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications

• Progressively responsible experience working in a study abroad/advising office at a four-year college or university.
• Proficiency in a second language other than English.
• Experience with ViaTRM or other study abroad enrollment management software.
• Experience with Banner enrollment management software.
• Experience in an international study abroad or work experience

Additional Requirements

3 professional references will be required.

Campus

Main - Albuquerque, NM

Department

Global Education Office (064A)

Employment Type

Staff

Staff Type

Term - Full-Time

Term End Date

One year from date of hire

Status

Non-Exempt

Pay

Hourly: $19.76 - $21.82

Benefits Eligible

This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.

ERB Statement

As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.

Background Check Required

Yes

For Best Consideration Date

10/2/2026

Eligible for Remote Work

Yes

Eligible for Remote Work Statement

This position is eligible for a remote work agreement (RWA), to include a Hybrid work schedule with 2 days remote and 3 days in the office. For more information about Remote Work Agreements, please refer to UAP 3245, Remote Work, Section 5, Establishing a Remote Work Agreement and Section 6, Out-of-State Employee Responsibilities. All Regular employees hired for an Out-of-State RWA must agree to an employee status of Term Appointment and subject to regular renewals no longer than yearly, in accordance with UAP 3200, Employee Classification. Renewal of Term Appointments is not guaranteed; the remote work arrangement, operational, and business needs will be considered in determining whether to renew the Term Appointment.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.