Student Office Assistant

The University of New Mexico; Albuquerque, Northern (NM, KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

The University of New Mexico is seeking a Student Office Assistant to support Advising Strategies. The role involves front-desk operations, information resource tasks, and general administrative duties in a campus office.

Work-study eligible students will work up to 20 hours per week, with 2–4 hour shifts Mon–Fri 8:00 AM–1:00 PM. Training provided; opportunity to gain office experience and campus resources knowledge.

Qualifications

• Must have a Work-Study Award for Spring 2026 and provide proof with application.
• Willingness to learn new systems and follow through with assigned tasks.
• Knowledge of Microsoft Office, particularly Word.
• Ability to stay organized and handle confidential information.

Responsibilities

• Front-Desk Operations: Manage high-volume foot traffic and inquiries for first-time and transfer students.
• Information Resource: Provide accurate information and direct to campus resources; answer phones professionally.
• Administrative Support: General admin tasks, filing, reporting supply needs, assist Advising Strategies office.
• Clerical Tasks: Typing, formatting documents, data entry, prepare welcome packets.
• Marketing/Outreach: Plan, promote, and staff 2-3 outreach events per semester for transfer students.
• Office Maintenance: Light cleaning and organization of office and lobby.

Skills

Microsoft Office

Phone etiquette

Customer service

Attention to detail

Confidential information handling

Tools

Microsoft Excel

Microsoft Outlook

Job description

Requisition ID: req37869

Working Title: Student Office Assistant

Pay: Hourly

Campus: Main - Albuquerque, NM

Department: Advising Strategies (688K)

Employment Type: Student Employment

Student Type: Work-Study

Status: Non-Exempt

For Best Consideration Date: 9/7/2026

Position Summary

Core Roles and Responsibilities

• Front-Desk Operations: Manage high-volume foot traffic and inquiries, primarily focused on first-time and transfer students in a friendly and professional manner.
• Information Resource: Provide accurate information, clear directions to campus resources and services, and answer phones professionally.
• Administrative Support: Offer general administrative support, including filing, reporting supply needs for ordering, and providing assistance to the Office of Advising Strategies.
• Clerical Tasks: Perform office duties such as typing, document formatting, inputting data, and preparing welcome packets.
• Marketing/Outreach: Actively participate in the planning, promotion, and staffing of 2-3 outreach events per semester, fostering community among transfer students.
• Office Maintenance: Occasional light cleaning and organizing of the office and lobby and supplies

Schedule: The maximum schedule is up to 20 hours per week, with shifts scheduled in 2–4-hour blocks between M-F, 8:00 AM - 1:00 PM. Being able to work at least four days a week is encouraged within the work‑study guidelines. Student may also be assigned to work at the UNM Testing & Training Center (located in Casas del Rio) as needed.

Minimum Qualifications

• Must have a Work-Study Award for Spring 2026. Please provide proof of the award with your application.
• Demonstrated willingness to learn new systems and follow through with assigned tasks.
• Knowledge of Microsoft Office, particularly Word.
• Ability to stay organized, maintain strong attention to detail, and appropriately handle confidential information.

Preferred Qualifications

• Previous office experience or familiarity with UNM systems.
• Strong customer service, interpersonal, and professional phone skills.
• Knowledge of and experience with Excel and Outlook.
• Ability to maintain a positive, solution-oriented, and professional approach in the workplace.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisionswithout regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or anyother protected class.