Student Ticketing & Gameday Support (Hourly)

The University of Virginia's College at Wise; United States; On-site; USD 14,774 - 21,042; Part time

Job summary

The University of Virginia's College at Wise is seeking a Student Ticketing Assistant to support the Athletics Ticket Office. This role involves assisting with ticket sales, ensuring a great fan experience, and providing customer service both in-person and via phone or email.

The position offers flexible hours (10-20 per week) suited to the student's schedule and pays $13.00 hourly. Candidates should be current UVA students with strong communication and organizational skills.

Qualifications

• Excellent customer service skills and professional work habits.
• Ability to work independently and take initiative.
• Excellent oral and written communication skills.
• Dependable and responsible.
• Organized and able to multi-task.
• Experience with Microsoft Office Suite (Word, Excel, Outlook).
• Ability to maintain confidentiality.
• Some office experience is preferred.

Responsibilities

• Provide excellent customer service to patrons in person, on the phone, via email.
• Assist with crowd control and ticket seller support on gamedays.
• Process phone and window sales during business hours.
• Assist with the scanning of digital and paper tickets.

Skills

Customer service skills

Communication skills

Organizational skills

Microsoft Office Suite

Education

Current undergraduate student at UVA

Job description

The University of Virginia's College at Wise is seeking a Student Ticketing Assistant to support the Athletics Ticket Office. This role involves assisting with ticket sales, ensuring a great fan experience, and providing customer service both in-person and via phone or email.

The position offers flexible hours (10-20 per week) suited to the student's schedule and pays $13.00 hourly. Candidates should be current UVA students with strong communication and organizational skills.