Student Ticketing Associate — Evening & Weekend Shifts

University of Texas; United States; On-site; USD 14,000 - 20,000; Part time

Job summary

The University of Texas at Austin's Texas Performing Arts invites applications for a part-time Student Ticketing Assistant. The role processes in-person ticket orders, assists guests, and provides ticketing information for performances at UT's main campus. The position offers practical work experience in a nonprofit arts presenter environment.

Open to Work-Study and Non-Work-Study students, the job emphasizes customer service, cash handling, and flexible evening/weekend shifts through Dec 2026.

Qualifications

• Be available to work evening and weekend hours.
• Possess strong listening and verbal communication skills.
• Have cash handling experience.
• Be detail-oriented.

Responsibilities

• Process ticket orders in person at the Ticket Office window.
• Provide impeccable customer service to guests.
• Have a base knowledge of artists, performances, ticket prices, and venues, and communicate that information clearly to guests.
• Answer phones and place outbound service phone calls.
• Provide clerical support.
• Arrive on time for work and maintain a reliable attendance record.
• Represent Texas Performing Arts to guests with a pleasant and professional demeanor through all transactions.
• Dress appropriately for contact with the public.

Skills

Verbal communication

Cash handling

Detail oriented

Evening/weekend availability

Tools

POS system

Job description

The University of Texas at Austin's Texas Performing Arts invites applications for a part-time Student Ticketing Assistant. The role processes in-person ticket orders, assists guests, and provides ticketing information for performances at UT's main campus. The position offers practical work experience in a nonprofit arts presenter environment.

Open to Work-Study and Non-Work-Study students, the job emphasizes customer service, cash handling, and flexible evening/weekend shifts through Dec 2026.