Student Ticketing Assistant - Flexible, Game-Day Sales

University of the Incarnate Word; San Antonio (TX); On-site; USD 13,000 - 18,000; Part time

Job summary

University of the Incarnate Word (UIW) in San Antonio seeks a Student Assistant for the Athletics Ticket Office to support day-to-day ticketing operations. The role involves scanning tickets, distributing will-call tickets, and handling on-site sales for multiple sports.

The position reports to the Coordinator of Ticket Sales and offers flexible hours around class schedules, with a typical game-day window and campus service responsibilities. Being a current UIW student is required.

Qualifications

• Must be a current UIW student.
• Experience in customer service preferred.
• Flexible hours to accommodate class schedule.

Responsibilities

• Scan game-day tickets for all ticketed events on campus.
• Distribute will-call tickets to guests on the pass-list.
• Handle game-day ticket sales using the UIW online ticketing system and credit card machine.
• Greet and provide excellent customer service at UIW athletic events.
• Answer phone calls and respond to emails to support ticket office operations.
• Perform other duties as assigned.

Skills

Diversity & inclusion

Customer service

Education

Current UIW student

Tools

Microsoft Office

Excel

Word

PowerPoint

Job description

University of the Incarnate Word (UIW) in San Antonio seeks a Student Assistant for the Athletics Ticket Office to support day-to-day ticketing operations. The role involves scanning tickets, distributing will-call tickets, and handling on-site sales for multiple sports.

The position reports to the Coordinator of Ticket Sales and offers flexible hours around class schedules, with a typical game-day window and campus service responsibilities. Being a current UIW student is required.