Student Support Coach: Holistic Academic & Personal Growth

Regis-College; Weston (MA); On-site; USD 47,000 - 57,000; Full time

Job summary

Regis College in Weston, MA seeks a Student Support Coach to promote academic, personal, and professional growth for undergraduate and graduate students. The role involves case-managed support, learning strategies, and collaboration with faculty to enhance student success.

The ideal candidate holds an MA/MS in a related field, demonstrates strong organizational and communication skills, and can work both independently and with teams in a diverse environment. Evening/weekend hours may be required.

Qualifications

• MA/MS degree in education, counseling, psychology or related field.
• Professional judgment and ability to refer students to other College resources, services, or advising as appropriate.
• Ability to work independently, collaboratively, and respectfully in a complex and diverse academic environment.
• Excellent oral and written communication with students, faculty and staff.
• Excellent planning and organizational skills.
• Willingness to be innovative, take intellectual risk, and learn from mistakes.
• Ability to meet deadlines and perform well under pressure.
• Extensive knowledge of academic support services in a diverse higher education community.
• Ability to develop academic support programs supportive of an increasingly mobile and technology-enhanced environment.
• Ability to uphold the University’s commitment to inclusive excellence in a diverse educational community.
• Strong technology skills, including MS Word, Excel, OneDrive, and Zoom.

Responsibilities

• Supports a caseload of students by providing support at the undergraduate and graduate level via individual and group meetings.
• Provides a highly supportive, culturally responsive, and engaging environment for students.
• Proactively conducts outreach to and meets with students at key times to assess needs continuously and connect them with appropriate resources.
• Engages intentionally with linked first year seminar sections by visiting classrooms and providing instructions on learning strategies, time management, and first year transition programming.
• Collaborates with faculty and staff to create programming that supports student learning within those areas.
• Creates and implements learning communities and study groups.
• Works closely with Academic Advising to provide general advising support.
• Creates and maintains academic plans for students on academic standing.
• Collects data on coaching and FOIL programming through recordkeeping in Starfish.
• Monitors and responds to Starfish referrals and flags.
• Attends weekly staff meetings and other departmental meetings as requested.
• Upholds Regis’ commitment to equal opportunity and promotes inclusive excellence in all interactions with campus community members.

Skills

Communication skills

Independent work

Collaboration

Technology proficiency

Planning & organization

Interpersonal skills

Education

MA/MS degree in education, counseling, psychology or related field

Tools

Starfish

Brainfuse

Ellucian Colleague

MS Word

Excel

OneDrive

Zoom

Job description

Regis College in Weston, MA seeks a Student Support Coach to promote academic, personal, and professional growth for undergraduate and graduate students. The role involves case-managed support, learning strategies, and collaboration with faculty to enhance student success.

The ideal candidate holds an MA/MS in a related field, demonstrates strong organizational and communication skills, and can work both independently and with teams in a diverse environment. Evening/weekend hours may be required.