Student Support & Care Coordinator

Harvard University FAS Human Resources; Cambridge (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

The Dean of Students Office at Harvard University is seeking a Student Support Coordinator to work with the Senior Resident Dean and the Student Support Team. You will coordinate care for students facing complex health or academic issues, including hospitalizations, travel for family, and leaves of absence.

You will liaise with Residential Life, HUHS and DAO, maintain records, attend weekly SST meetings, and support communications with students and staff.

Qualifications

• Experience coordinating with multi-department teams.
• Strong communication and confidentiality.
• Ability to manage complex student situations.
• Familiarity with university policies.

Responsibilities

• Serve as immediate contact for hospital social worker, care coordination team, student, parents, CAMHS, HUHS, Title IX, Housing Office, DAO, and other stakeholders.
• Coordinate re-entry with HUHS, CAMHS, DAO and hospital social worker; attend return meetings if requested.
• Convey information about policies and student situations to case/social workers and notification groups.
• Communicate regularly with residential staff and offices to update on student status and connect to resources.
• Arrange move-out of student belongings and support checkout in student systems with FYE/House Admin and Academic Coordinator.

Job description

The Dean of Students Office at Harvard University is seeking a Student Support Coordinator to work with the Senior Resident Dean and the Student Support Team. You will coordinate care for students facing complex health or academic issues, including hospitalizations, travel for family, and leaves of absence.

You will liaise with Residential Life, HUHS and DAO, maintain records, attend weekly SST meetings, and support communications with students and staff.