Student Success & Tutoring Coordinator

Commonwealth of VA Careers; Norfolk (VA); On-site; USD 45,000 - 58,000; Full time

Job summary

Norfolk State University is seeking an Academic Success Coordinator to provide services that ensure a fair, equitable, and quality environment for all employees and students. You will lead tutoring services, coordinate schedules, and oversee tutor recruitment and evaluation to support student success.

The role involves collaborating with faculty and administrators, maintaining data and reports, and driving continuous quality improvement of tutoring programs.

Qualifications

• Related experience in an educational setting.
• Strong written and oral communication skills.
• Organizational skills and supervisory experience.
• Knowledge of learning assistance models and best practices.
• Ability to work with diverse student, faculty, and staff groups.

Responsibilities

• Oversee the tutoring lab and assist faculty, staff, and students.
• Coordinate, develop, and manage tutoring assignments and schedules.
• Hire, train, supervise, and evaluate tutors.
• Analyze tutoring lab needs and optimize tutor coverage.
• Develop reports and coordinate training programs for tutors.

Skills

Communication

Organization

Supervision

MS Office

Diversity & Collaboration

Education

Master's in Education

Bachelor's degree

Tools

Microsoft Office Suite

Spreadsheets

Job description

Norfolk State University is seeking an Academic Success Coordinator to provide services that ensure a fair, equitable, and quality environment for all employees and students. You will lead tutoring services, coordinate schedules, and oversee tutor recruitment and evaluation to support student success.

The role involves collaborating with faculty and administrators, maintaining data and reports, and driving continuous quality improvement of tutoring programs.