Student Success Tech & Advising Coordinator

Harrisburg Area Community College (HACC); Northern (KY); Hybrid; USD 44,000 - 55,000; Full time

Job summary

Harrisburg Area Community College (HACC) is seeking a qualified advisor for virtual student support to implement and troubleshoot student support systems, including Navigate and Degree Works, and to lead workshops, resources, and outreach to boost usage.

The role travels to all campuses to present, train, and engage students and faculty, maintains advising records, provides holistic guidance, and supports enrollment and degree planning for virtual students.

Qualifications

• Bachelor's Degree and 3 years related experience or equivalent.
• Experience with advising systems and FERPA compliance.
• Familiarity with Navigate and Degree Works preferred.

Responsibilities

• Support implementation and troubleshooting of student support systems.
• Facilitate workshops and outreach to increase usage of advising tools.
• Maintain an advising caseload and provide virtual advising.
• Monitor progress toward degree completion and report on caseload.
• Travel to all HACC locations to present and train staff and students.

Skills

Public speaking

Workshop facilitation

Advising software

Navigate

Degree Works

FERPA compliance

Data reporting

Training

Education

Bachelor's Degree

3 years related experience

Tools

Navigate

Degree Works

Job description

Harrisburg Area Community College (HACC) is seeking a qualified advisor for virtual student support to implement and troubleshoot student support systems, including Navigate and Degree Works, and to lead workshops, resources, and outreach to boost usage.

The role travels to all campuses to present, train, and engage students and faculty, maintains advising records, provides holistic guidance, and supports enrollment and degree planning for virtual students.