Student Success Advisor: Onboarding & Retention

Hagerstown Community College; Hagerstown (MD); On-site; USD 42,000 - 54,000; Full time

Job summary

Hagerstown Community College in Maryland seeks a Student Support Advisor to work directly with students, providing proactive and intrusive advising, course selection guidance, and educational planning. The role supports onboarding for new students and retention through outreach to at-risk students, offering walk-in, appointment, and virtual advising.

The advisor collaborates with faculty, staff, and campus offices to guide students through transfer, financial aid, and registration processes,

Qualifications

• Bachelor’s degree or the willingness to obtain degree if hired, preferably in Psychology, Education or Social Work. Master’s degree preferred.

Responsibilities

• Provides proactive College onboarding and academic advisement for new students.
• Assist students in scheduling and registration of courses.
• Refer students to appropriate offices on campus when needed.
• Document advising visits and student interactions in the appropriate database(s).

Skills

Interpersonal skills

Organizational skills

Advising abilities

Communication skills

Education

Bachelor's degree

Master's degree preferred

Job description

Hagerstown Community College in Maryland seeks a Student Support Advisor to work directly with students, providing proactive and intrusive advising, course selection guidance, and educational planning. The role supports onboarding for new students and retention through outreach to at-risk students, offering walk-in, appointment, and virtual advising.

The advisor collaborates with faculty, staff, and campus offices to guide students through transfer, financial aid, and registration processes,