Student Success Specialist (Student Success Center)

Moraine Valley Community College; Palos Hills (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Life insurance

Optional life

Disability insurance

Tuition waiver

Vacation days

Holidays

Personal days

Tax-sheltered annuity plans

Job summary

Moraine Valley Community College is seeking a Student Success Specialist for the Student Success Center. The role supports the transition, retention and completion of students by developing and evaluating campus-wide programs and services.

Under the Dean's supervision, you will implement data-driven initiatives, manage monthly/annual reports, and collaborate with counselors, advisors, faculty and students to enhance student outcomes.

Qualifications

• Bachelor's degree required in student services, education administration or related field.
• Minimum two years of experience in higher education or direct student services.
• Strong project management and communication skills.
• Proficiency in Word, Excel and PowerPoint; ability to learn other software tools.

Responsibilities

• Assist in developing, implementing and evaluating campus-wide activities to support student success.
• Develop and assess programs to improve retention and completion of students.
• Coordinate and lead financial literacy initiatives for students.
• Participate in recruitment, retention and communication efforts for dual credit programs.
• Assist with orientation programs for Parents/Family and Veterans.

Skills

Project management

Communication

Microsoft Office

Education

Bachelor's degree in student services

Master’s degree preferred

Job description

Student Success Specialist (Student Success Center)

Position Information

Job Title Student Success Specialist (Student Success Center)

Department Student Success

Work Location Main Campus

Duties

Summary Under the supervision of the Dean of Student Success, the Student Success Specialist is responsible for assisting in the development, implementation and evaluation of campus-wide activities, programs and services to support the transition, retention and completion of students. The Student Success Specialist is dedicated to the learning college concepts by developing programs and facilitating activities that promote student success and lifelong learning.

Essential duties include the following. Other duties may be assigned.

1. Assess, monitor and track the needs for students; recommends new initiatives to meet students’ needs to support student retention and success.

2. Develop, implement programs and assess programs and services that lead to retention, completion, and success of new and continuing students.

3. Research, demonstrate and evaluate new technology to support the Student Success Centers’ goals and objectives.

4. Coordinate and lead financial literacy program to assist students in understanding the importance of their financial responsibilities to sustain their personal and educational goals.

5. Participate in recruitment, retention and communication efforts to support the goals of the dual credit and dual enrollment programs.

6. Assist with the planning and implementation of the Parent/Family, Student Veterans and other Orientation programs.

7. Assist the coordinator of veteran services with all college areas associated with welcoming, orienting, and supporting veteran student and dependents.

8. Maintain general knowledge of career and transfer programs, registration and graduation requirements as related to new student programs and services.

9. Develop programming and outreach activities related to student success initiatives.

10. Prepare timely and accurate monthly and annual progress reports.

11. Work collaboratively with the dean to provide ongoing updates on the Student Success Center initiatives and activities to the college community through newsletters and presentations.

12. Utilize institutional data, dashboards, and CRM information to communicate with students in the pipeline through email, text, phone, and other approaches.

13. Assist the Dean, in collaboration with counselors, advisors, faculty, and students to implement programs and services designed to support and retain academically unsuccessful and undecided new students.

14. Serve as a member of campus committees related to student success.

15. Stay apprised on current financial aid information and best practices on student success. 16. May supervise/coordinate student employees/interns and complete other duties as assigned.

Bachelor’s degree required. Bachelor’s degree in student services, education administration or related field. Master’s preferred. Minimum two (2) years of experience in higher education, direct student service, or related field. Experience in program development and student integrated systems also required.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Dedication to students, commitment to excellence in creating and providing student support services and ensuring student success.

Knowledge of student information system structure.

Knowledge of retention strategies and their student information requirements.

Excellent project management and communication skills, both oral and written.

Full computer proficiency in Word, Excel and PowerPoint. Able to easily navigate other software programs as needed and other forms of technology as needed.

Position Status Full Time

Hours Monday – Friday8:00 am -5:00pmSome evening hours may be needed to support programming.

Moraine Valley offers a generous benefits plan which includes paid time off, tuition discounts for eligible employees and family, medical, dental, vision, and retirement benefits in a collaborative and friendly environment. These include:

• Life insurance, Optional life
• Disability insurance
• Tuition waiver
• Vacation Days
• Holidays
• Personal days
• Tax-sheltered annuity plans

Please visit our site to review specific benefits and eligibility criterion for this position/category at

www.morainevalley.edu/hr

Review of Applications Begins

Review of Applications Begins 11/09/2026

Posting Number AP00593P

Open Date 10/26/2026

Open Until Filled Yes