Coordinator of New Student Onboarding

MORAINE VALLEY COMMUNITY COLLEGE

Palos Hills (IL)

Hybrid

USD 55,000 - 71,000

Full time

6 days ago

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Benefits offered by this job

Health, Dental, Vision

Life insurance

Disability insurance

Tuition reimbursement

MVCC Tuition waiver

SURS Retirement plan

Vacation days

Holidays

Sick leave

Personal days

Bereavement days

Tax-sheltered annuity plans

Job summary

Moraine Valley Community College in Palos Hills, IL, invites applications for the Coordinator of New Student Onboarding in the Counseling Department at the Main Campus. This role leads pre-orientation and onboarding initiatives to welcome new students and ensure smooth transitions.

You will supervise Orientation Leaders, collaborate with faculty and advisors, develop procedures, and analyze data to improve programs, while maintaining strong communication with staff and diverse student groups.

Qualifications

Bachelor's degree in education, psychology, or related field is required.
Minimum 3 years of higher education experience; community college experience preferred.
At least 2 years of experience coordinating orientation programming is required.
One year of supervisory experience in a college or university is required.
Strong leadership and collaboration with faculty, advisors, and counselors during orientation.

Responsibilities

Provide leadership and direction on pre-orientation, online, and on-campus orientation activities.
Supervise Orientation Leaders; recruit, hire, and train the Orientation Leaders.
Collaborate with faculty and staff assigned to New Student Orientation programming.
Serve as co-chair to the Orientation Committee within the Student Development Division.
Develop and maintain written procedures and update onboarding materials and platforms.
Use institutional data, dashboards, and SIS/CRM information to communicate with students.

Skills

Leadership

Collaboration

Public speaking

Communication skills

Data analysis

FERPA knowledge

Education

Bachelor's degree in education/psychology/related field

Master's degree in higher education/college student personnel/psychology/counseling (preferred)

3+ years higher education experience

2+ years coordinating orientation programming

1 year supervisory experience in college/university

Tools

CRM systems

Student Information System (SIS)

Job description

Position Information

Job Title

Coordinator of New Student Onboarding

Department

Counseling

Work Location

Main Campus

Duties

The Coordinator of New Student Onboarding is responsible for development, implementation, and coordination of processes and procedures related to orientation and onboarding of new students.

Moraine Valley is seeking a highly collaborative and flexible professional who excels at verbal and written communication. The next Coordinator will thrive in a fast-paced environment that requires quickly shifting priorities and resources to best meet the needs of new students. [ CHECK ]

1. In collaboration with the Assistant Dean of Academic Advising and New Student Orientation and Dean of Student Engagement, provide leadership and direction on all aspects of pre-orientation, online, and on-campus orientation activities.
2. Provide dedicated support before, during, and after New Student Orientation programming. The Coordinator of New Student Onboarding must be physically present during peak orientation times.
3. Supervise student employees serving in the Orientation Leader role. Partner with the Assistant Dean to recruit, hire, and train the Orientation Leaders.
4. Collaborate and directly support the faculty and staff that are assigned to carry out New Student Orientation programming.
5. Serve as co-chair to the Orientation Committee within the Student Development Division.
7. Work directly with internal partners on annual updates and purchases of materials and supplies for New Student Orientation.
8. Facilitate New Student Orientation programming for special student populations.
9. Develop and maintain written procedures, oversee updates to New Student Orientation materials and platforms, and update resources for staff involved with New Student Orientation.
10. Partner with the Assistant Dean of Academic Advising and New Student Orientation to develop and deliver an update training specific to orientation every fall and spring semester.
11. Utilize institutional data, dashboards, and CRM information to communicate with students in the pipeline through email, text, phone, and other approaches.
12. Utilize data to assess the effectiveness of New Student Orientation programming.
13. Respond in a timely manner to student concerns or complaints.
14. Support the Assistant Dean of Academic Advising and New Student Orientation with advising-related projects. Assist with Student Engagement and Student Development projects and programming during non-peak times. Other duties as assigned.

Education/Experience

Bachelor's degree required. A Bachelor's degree in education, psychology, or a related field is required; Master's degree in higher education, college student personnel, psychology, counseling, or related is preferred.
A minimum of 3 years of higher education experience is required. Community college experience preferred.
At least 2 years of experience coordinating orientation programming is required.
One year of supervisory experience in a college or university is required.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

A strong record of direct leadership with orientation programming at a college or university.
Knowledge and experience of different models of orientation and new student onboarding; preferring experience collaborating with faculty academic advisors and/or counselors during orientation programming.
Strong collaborative leadership skills combined with high energy and enthusiasm.
Exceptional public presentation skills.
Excellent written and verbal communication skills.
A commitment to providing quality services that support new students.
Demonstrated ability to work with a diverse staff and student body.
Knowledge and experience using technology, including a student information system, to serve students.
Working understanding FERPA and experience balancing student rights and parental requests for involvement.
Ability to analyze data and reports to make data-driven decisions in support of student success.

Work will primarily occur in an office, classroom, hallway, or presentation-style environment. The employee will regularly travel outdoors between buildings, and will infrequently be required to staff outdoor programming or events.

Position Status

Full Time

Hours

In general, 8:00am-5:00pm, Monday-Friday. During the summer, the college does not offer business hours on Fridays.

Pending successful completion of an introductory period, this position may be eligible for one day of remote work per week during normal weeks when remote work is allowable.

Salary/Wage

$54,700-$68,000 (plus exceptional benefits)

Hourly/Salary

Salaried

Benefits

FT Professional Staff Position

Moraine Valley offers a generous benefits plan which includes paid time off, tuition discounts for benefit eligible employees and family, medical, dental, vision, and retirement benefits in a collaborative and friendly environment. These include: