Financial Aid Expeditor

Moraine Valley Community College

Palos Hills (IL)

On-site

USD 32,000 - 36,000

Full time

14 days+

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Benefits offered by this job

Health, Dental, Vision

Life insurance

Disability insurance

Tuition reimbursement

Tuition waiver

SURS Retirement plan

Vacation days

Holidays

Sick Leave

Personal days

Bereavement days

Tax‑sheltered annuity plans

Job summary

Moraine Valley Community College is seeking a Financial Aid Expeditor to assist students with all aspects of financial aid, including grants, loans, veteran benefits, scholarships, work‑study and third‑party billing. You will verify documents, prepare budgets, and help students understand eligibility while supporting campus and community outreach.

The role emphasizes accurate information sharing, timely processing, and coordination with departments to ensure student success in a

Qualifications

Three or more years of experience in a work environment with extensive public contact.
Higher education financial aid experience and diversity experience desired.
High school diploma or equivalent required; associate’s degree or higher preferred.
Bilingual skills welcomed.

Responsibilities

Meet with students daily to communicate information on financial aid, including grants, loans, veteran benefits, and work‑study.
Assist students in completing the FAFSA for all federal and state aid.
Verify student files against tax information and other documentation for accuracy per DOE/ISAC guidelines.
Prepare budgets to determine aid eligibility and assist with appeals for reinstatement of aid.
Coordinate financial aid awareness and communicate eligibility details to students and at outreach sites.

Skills

Public contact

Bilingual

Education

High School diploma or equivalent

Associate’s degree or higher preferred

Job description

Financial Aid Expeditor

Financial Aid

Main Campus

Duties

Under the direction of the Assistant Director of Financial Aid, the Financial Aid Expeditor is responsible for assisting students in all aspects of financial aid, which includes, but is not limited to, federal and state grants, student loans, veteran benefits, scholarships, work‑study, and third‑party billing. The Financial Aid Expeditor is dedicated to the learning college concepts by developing programs and facilitating activities that promote student success and lifelong learning.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1. Meet with students on a daily basis to communicate information on federal and state grants, loans, scholarships, veteran benefits, work‑study and third‑party billing.
2. Assist students in completing the Free Application for Federal Student Aid for all federal and state aid.
3. Verify student files against tax information and/or other appropriate documentation to ensure accuracy through the guidelines set by the Department of Education and the Illinois Student Assistance Commission. Follow‑up with students regarding incomplete files.
4. Prepare budgets for students to determine the types of aid and amounts a student is eligible to receive.
5. Maintain and update scholarship reference books for student viewing in the Financial Aid Office, Library and TRIO. Refer students to specific scholarships when applicable. Notify various departments of related scholarships. Correspond with various scholarship boards.
6. Enter G.I. Bill certification information on Colleague to prevent students from being dropped for non‑payment, identify veterans for reporting purposes of Veterans Coordinator, and track whether payment plan and late fees should be removed from students’ account.
7. Work with the Accounting and Cashier’s Offices to track and post G.I. Bill payments. Create student veteran files and process refunds when applicable.
8. Provide students’ rights and responsibilities pertaining to student loans by facilitating mandatory information sessions to first‑time borrowers. Emphasize financial responsibility to help reduce default rate. Determine student status of the academic standards of progress for financial aid recipients by calculating current and prospective grade point averages and completion ratio.
9. Assist students with extenuating circumstances in the preparation of appeals for reinstatement of financial aid.
10. Coordinate Financial Aid Awareness Month along with the Coordinator of Financial Aid. Meet with students to promote financial aid and answer questions regarding eligibility.
11. Prepare financial aid articles for the Glacier and create a financial aid newsletter to communicate updates in the office.
12. Work closely with Records, Registration, Cashier’s Office as well as faculty to clear up discrepancies with student accounts.
13. Provide financial aid information to the community at extension sites and area high schools.
14. Present financial aid information to student groups on‑campus and off‑campus.
15. Communicate campus wide processes and procedures to prospective and continuing students.
16. Serve on the interview committee to hire new employees.
17. Assist in training new employees on all aspects of financial aid as well as campus and community resources.
18. Remain current on financial aid regulations by attending seminars, reading related printed materials and information on the Internet.
19. Use multiple registration and financial aid programs to communicate accurate information on student eligibility. Programs include Colleague and GAPS.
20. Review FATR (Financial Aid Transmittal) after FA disbursement and ensure there are no errors with student awards, including Pell, MAP, SEOG, loans, and other funding sources.
21. Review refund trials, checking to ensure that FA refunds issued to students are accurate.
22. Verify and/or update COD (Common Origination and Disbursement) rejects – student’s citizenship status or other discrepancies with the Department of Education data base.
23. Calculate student Pell lifetime eligibility at the end of each semester and ensure that students are not over‑awarded.
24. Use the Department of Education database to ensure students are not receiving FA at two institutions at the same time, which may require contacting the student as well as the Assistant Director of Financial Aid at the other institution.
25. Monitor ISIR (Institutional Student Information Record) Department of Education database to ensure students have not changed their previously processed FAFSA, which may result in changing their financial eligibility.
26. Review all documentation related to special conditions and dependency overrides and make a determination to approve or deny.
27. Provide back up to departmental financial aid assistants when needed and in their absence.
28. Perform related duties as assigned.

Education/Experience

Three (3) or more years of experience in a work environment which required extensive public contact, and coordination of projects required.

Financial Aid experience working with diverse populations desired. Higher education experience and bilingual skills welcomed. High School diploma or equivalency required. Associate’s degree or higher preferred.

Qualifications

In addition to the above, to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Skills and Abilities

Must possess excellent oral and written communication skills.
Basic computational skills.
Must possess competency of keyboarding and data entry.
Ability to work both independently and as a team. Ability to exercise good judgment.
Ability to prioritize and multi‑task in a fast‑paced work environment with attention to detail.
Must be capable of handling confidential material and maintaining confidence.

Position Status

Full Time

Hours

General Hours
Monday and Tuesday 9:30-6:00 p.m.
Wednesday – Friday 8:30-5:00 p.m.
Schedule may be adjusted for operational needs

Salary/Wage

$23.56 -$26.00/hour (plus exceptional benefits)

Hourly/Salary

Hourly

Benefits

Support Staff Position

Moraine Valley offers a generous benefits plan which includes paid time off, tuition discounts for eligible employees and family, medical, dental, vision, and retirement benefits in a collaborative and friendly environment. These include: