Financial Aid Assistant (part-time)

Moraine Valley Community College

Palos Hills (IL)

On-site

USD 21,000 - 25,000

Part time

2 days ago

Be an early applicant

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Benefits offered by this job

Health

Tuition reimbursement

MVCC Tuition waiver

SURS Retirement plan

Vacation Days

Holidays

Sick Leave

Personal days

Bereavement days

Tax-sheltered annuity plans

Job summary

Moraine Valley Community College is hiring a Financial Aid Assistant (part-time) at the Main Campus. The role supports the Financial Aid Department by handling student inquiries about federal/state grants, loans, veteran benefits, scholarships, work-study, and third-party billing, while maintaining paperwork and assisting with reporting.

Under supervision, you will answer calls, schedule appointments, and helpprocess documents.

Qualifications

Must possess excellent oral communication skills with the ability to handle diverse situations to avoid confusion and obtain cooperation.
Ability to work both independently and as a team with little supervision; exercise good judgment.
Ability to prioritize and multi-task in a fast-paced work environment with attention to detail.

Responsibilities

Screen student needs for calls or in-person visits to the Financial Aid Department and schedule appointments as needed.
Explain financial aid application processes and awards available to students.
Prepare copies of appeals with transcripts for committee review.
Generate letters to students indicating committee decisions and update Excel logs.

Skills

Oral communication

Multi-tasking

Organization

Typing 40 wpm

MS Word/Excel

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Job description

Job Title

Financial Aid Assistant (part-time)

Department

Financial Aid

Work Location

Main Campus

Duties

Under supervision, the Financial Aid Assistant is responsible for the intake of student inquiries relating to all aspects of financial aid, which includes, but is not limited to, federal and state grants, student loans, veteran benefits, scholarships, work-study, and third-party billing. This includes referencing to various reports, assisting the Financial Aid Expeditors with servicing students and ensuring that paperwork is complete, answering calls and taking messages for the department and providing clerical support for the Director and Coordinator as needed. The Financial Aid Assistant is dedicated to the learning college concepts by developing programs and facilitating activities that promote student success and lifelong learning.
Duties may include:

Screen student needs for all calls and students coming in person to the Financial Aid Department and schedule appointments when needed.
Explain financial aid application process and awards available to prospective and currently enrolled students.
Prepare copies of students’ appeals along with transcript for appeal committee’s review.
Generate letter to students indicating committee decision. Update Excel spreadsheets.
Prepare Court of Claims documentation for the CFO’s signature/notary.
Review ISAC roster of students in default; prepare rights and responsibilities letter and update logs.
Prepare exit interview packet/letter for student borrowers.
Distribute work-study award information to the Job Resource Center. Create letters and maintain Excel spreadsheet to track pay rate, work-study award dollars, supervisor and department, earned dollars after each payroll.
Ensure all brochures, forms, and financial aid applications are stocked and updated. Order additional stock through various banks, the Department of Education, ISAC, and Moraine.
Track receipt of master promissory notes (MPN) and entrance loan counseling for student borrowers. Follow-up with students.
Schedule rooms for loan sessions biweekly. Make reminder calls to students.
Review non-compliance report for students who have previously appealed and have been granted aid. Prepare non-compliance I and non-compliance II letters for distribution.
Prepare mail-merge letters to be sent to instructors.
Order supplies, maintain stock room, and keep inventory of all supplies and follow up on delivery dates.
Submit work requests for copies through Marketing and Campus Operations requests.
On a monthly basis, tally the number of students for reporting purposes and chart on Excel spreadsheet. On a weekly basis, prepare report of student files received, incomplete, complete, or in corrections and track.
Troubleshoot problems that arise with the copy machine and call service.
File correspondence and other records according to established file classification system.
May assist in training new employees related to financial aid and campus resources.
Routinely handle confidential material and maintain confidence.
Perform other related duties as assigned.

Education/Experience

High school diploma or general education degree (GED); and minimum of one (1) year related experience and/or training in customer service experience required.

Note: Software and skills proficiency testing for the specific position will be required upon hire and must be successfully completed within the probationary period, if this testing has not been previously completed within the year.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Must possess excellent oral communication skills with the ability to handle diverse situations to avoid confusion and obtain cooperation.
Ability to work both independently and as a team with little supervision. Ability to exercise good judgment.
Ability to prioritize and multi-task in a fast-paced work environment with attention to detail.
Must possess above average organizational skills.
Ability to type 40 words per minute (wpm).
Ability to use a computer, preferable experience in Microsoft Word and Excel.

Position Status

Part Time

Hours

General Hours
Monday – 1:00 – 6:00
Tuesday – 8:30 – 12:30
Thursday – 8:30 – 5:00
Friday – 8:30 – 5:00
Hours may be adjusted

Salary/Wage

$16.21

Hourly/Salary

Hourly

Benefits

Moraine Valley offers a generous benefits plan which includes paid time off, tuition discounts for benefit eligible employees, insurance options, and retirement benefits in a collaborative and friendly environment. These include: