Student Success Specialist (Student Success Center)

Moraine Valley Community College

Palos Hills (IL)

Sur place

USD 55 000 - 68 000

Plein temps

Il y a 4 jours

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Avantages offerts par ce poste

Life insurance

Disability insurance

Tuition reimbursement

Tuition waivers

SURS Retirement plan

Vacation Days

Holidays

Sick Leave

Personal days

Bereavement days

Tax-sheltered annuity plans

Résumé du poste

Moraine Valley Community College seeks a Student Success Specialist at the Main Campus to support transitions, retention and completion of students. Under the Dean of Student Success, you will develop, implement and evaluate campus-wide programs aligned with learning college concepts.

The role requires a Bachelor's degree, 2+ years in higher education, strong project management and communication skills, and proficiency with Word, Excel and PowerPoint.

Qualifications

Bachelor's degree required; field in student services or education administration; Master's preferred.
Minimum two years in higher education or direct student service; experience in program development is required.
Strong project management and communication skills, both written and oral.
Proficiency with Word, Excel and PowerPoint; ability to learn other software as needed.

Responsabilités

Assess and monitor student needs; propose initiatives to boost retention and success.
Develop and assess programs that increase retention, completion and student success.
Research and evaluate technology to support the Student Success Center goals.
Coordinate financial literacy program to teach students responsible financial practices.
Participate in recruitment, retention and communications for dual credit and enrollment programs.
Assist with Orientation programs and family engagement activities.
Support veteran services coordination to welcome and assist student veterans.
Maintain knowledge of career and transfer requirements for new student programs.
Develop outreach activities for student success initiatives.
Prepare monthly and annual progress reports.
Collaborate with the Dean to report initiatives via newsletters and presentations.
Use dashboards and CRM data to communicate with students in the pipeline.
Assist in implementing programs with counselors, advisors and faculty.
Serve on campus committees related to student success.
Stay informed on financial aid information and best practices.
May supervise student employees and interns.

Connaissances

Student services

Retention strategies

Project management

Communication

Formation

Bachelor's degree in student services or education administration

Master's degree preferred

Outils

MS Word

MS Excel

PowerPoint

CRM software

Description du poste

Position Information

Job Title

Student Success Specialist (Student Success Center)

Department

Student Success

Work Location

Main Campus

Duties

Under the supervision of the Dean of Student Success, the Student Success Specialist is responsible for assisting in the development, implementation and evaluation of campus-wide activities, programs and services to support the transition, retention and completion of students. The Student Success Specialist is dedicated to the learning college concepts by developing programs and facilitating activities that promote student success and lifelong learning.

Essential duties include the following. Other duties may be assigned.

Assess, monitor and track the needs for students; recommends new initiatives to meet students' needs to support student retention and success.
Develop, implement programs and assess programs and services that lead to retention, completion, and success of new and continuing students.
Research, demonstrate and evaluate new technology to support the Student Success Centers' goals and objectives.
Coordinate and lead financial literacy program to assist students in understanding the importance of their financial responsibilities to sustain their personal and educational goals.
Participate in recruitment, retention and communication efforts to support the goals of the dual credit and dual enrollment programs.
Assist with the planning and implementation of the Parent/Family, Student Veterans and other Orientation programs.
Assist the coordinator of veteran services with all college areas associated with welcoming, orienting, and supporting veteran student and dependents.
Maintain general knowledge of career and transfer programs, registration and graduation requirements as related to new student programs and services.
Develop programming and outreach activities related to student success initiatives.
Prepare timely and accurate monthly and annual progress reports.
Work collaboratively with the dean to provide ongoing updates on the Student Success Center initiatives and activities to the college community through newsletters and presentations.
Utilize institutional data, dashboards, and CRM information to communicate with students in the pipeline through email, text, phone, and other approaches.
Assist the Dean, in collaboration with counselors, advisors, faculty, and students to implement programs and services designed to support and retain academically unsuccessful and undecided new students.
Serve as a member of campus committees related to student success.
Stay apprised on current financial aid information and best practices on student success.
May supervise/coordinate student employees/interns and complete other duties as assigned.

Education/Experience

Bachelor's degree required. Bachelor's degree in student services, education administration or related field. Master's preferred. Minimum two (2) years of experience in higher education, direct student service, or related field. Experience in program development and student integrated systems also required.

Qualifications

Dedication to students, commitment to excellence in creating and providing student support services and ensuring student success.
Knowledge of student information system structure.
Knowledge of retention strategies and their student information requirements.
Excellent project management and communication skills, both oral and written.
Full computer proficiency in Word, Excel and PowerPoint. Able to easily navigate other software programs as needed and other forms of technology as needed.

Position Status

Full Time

Hours

Monday - Friday 8:00 am -5:00pm Some evening hours may be needed to support programming.

Salary/Wage

$54,700-68,000 (plus exceptional benefits)

Hourly/Salary

Salaried

Benefits

FT Professionals Position

Moraine Valley offers a generous benefits plan which includes paid time off, tuition discounts for eligible employees and family, medical, dental, vision, and retirement benefits in a collaborative and friendly environment. These include: