Senior Academic Success Advisor for First-Year Undergrads

San José State University; San Jose (CA); On-site; USD 61,826 - 88,085; Full time

Benefits offered by this job

Benefits package

Job summary

San José State University is seeking a Senior Student Academic Success Specialist to support first- and second-year undeclared undergraduates through advising, coaching, and targeted programming. The role manages a student caseload, creates proactive interventions, and promotes persistence toward timely degree completion.

The incumbent will navigate academic requirements, university policies, and campus resources while fostering an inclusive learning environment and contributing to institutional

Qualifications

• Knowledge of academic advising principles and student development theory.
• Understanding of university policies, FERPA, and higher education regulations.
• Strong advising, coaching, interviewing, and problem-solving skills.

Responsibilities

• Provide holistic academic advising and success coaching to first- and second-year undeclared undergraduates.
• Develop individualized academic plans and guide students on degree requirements and policies.
• Monitor progress using advising tools and document interventions to improve retention.
• Design and deliver workshops and programming to support student transitions and engagement.
• Coordinate referrals to campus resources and track outcomes.

Skills

Academic advising

Student success

FERPA knowledge

Education

Bachelor's degree in related field

Master's degree substitution for 1 year experience

Job description

San José State University is seeking a Senior Student Academic Success Specialist to support first- and second-year undeclared undergraduates through advising, coaching, and targeted programming. The role manages a student caseload, creates proactive interventions, and promotes persistence toward timely degree completion.

The incumbent will navigate academic requirements, university policies, and campus resources while fostering an inclusive learning environment and contributing to institutional