Student Success & Advising Projects Coordinator

Opt For Healthy Living; California (MO); Hybrid; USD 62,000 - 67,000; Full time

Job summary

San José State University is seeking an Advising Support Coordinator to provide complex administrative, analytical, and project support for the Undergraduate Advising and Success unit in a fast-paced environment.

The role reports to the Interim AVP and coordinates division initiatives, office operations, executive schedules, events, and confidential processes while serving as a liaison to campus partners to advance student success through effective communication and organized project execution.

Qualifications

• Bachelor's degree or equivalent training.
• Two years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.

Responsibilities

• Coordinate projects for the AVP and liaise with campus constituents in support of Undergraduate Advising and Success initiatives.
• Develop project documentation including timelines, scopes, process maps, workflows, and related materials.
• Coordinate meetings, agendas, notes, special projects, events, and subcommittee activities for the unit and student success centers.
• Train unit users on budget-tracking and workload-reconciliation systems; create training materials as needed.
• Support contract, procurement, payment, salary reimbursement, payroll, and absence-tracking processes in collaboration with the budget analyst.
• Manage the AVP and Managing Director calendars, staff office hours, travel arrangements, and meeting logistics to support effective use of leadership time.
• Oversee day-to-day office operations, including incoming calls, records management, correspondence proofreading, onboarding coordination, and document distribution.
• Provide administrative support to student success centers by maintaining databases and files, referring questions to appropriate resources, and assisting with center activities.
• Maintain DocuSign templates and forms, the unit website and social media, and provide basic technology support for offices, shared spaces, and online meetings.

Skills

Project management

Communication

Interpersonal skills

Critical thinking

Research methods

Policy knowledge (CSU/SJSU)

Prioritization

Confidentiality

Diversity & inclusion

Emerging technologies awareness

Education

Bachelor's degree

Bachelor’s degree in related field

Tools

Business intelligence software

Workflow management tools

PeopleSoft

CMS/PeopleSoft

EAB Navigate/Spartan Connect

Job description

San José State University is seeking an Advising Support Coordinator to provide complex administrative, analytical, and project support for the Undergraduate Advising and Success unit in a fast-paced environment.

The role reports to the Interim AVP and coordinates division initiatives, office operations, executive schedules, events, and confidential processes while serving as a liaison to campus partners to advance student success through effective communication and organized project execution.